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348 Guidewire Testimonials

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  • "We knew that a new claims system would be beneficial for us but we needed to demonstrate significant benefits to win the support of our member companies. Guidewire’s Value Consulting team helped us build our business case for the project using their Wedge Business Case methodology. A group of our …

    Benoit Duchesne Director, Claims Department

  • "Claims management is complex. Having immediate access to more advanced tracking and reporting tools will assist Frank Cowan Company in proactively moving claims to resolution resulting in enhanced customer service. Improved visibility into our claims handling operations will also enable us to better flag and act on the early warning …

    Derek Sarluis Vice President, Claims

  • "With InsuranceSuite, we will be able to provide an improved customer experience with more tailored products and services. We will also be better positioned to respond to developing insurance needs and generate a competitive advantage for our business."

    Christine Dahlman Program Director

  • "Our positive experiences with the innovation and quality of ClaimCenter and PolicyCenter were important factors in our selection of BillingCenter. We are excited about the innovative tools we’ll be able to offer our agents and policyholders to help us meet our current and future business and IT goals."

    Brian Murray Senior Manager, Commercial Operations

  • "We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs. Guidewire InsuranceSuite will help us continue to provide high levels of service to our agents and …

    Stephen Fabian Vice President and Chief Information Officer

  • "Our team has been very satisfied with ClaimCenter from day one. We are eager to exploit the capabilities of ClaimCenter, and we’re very happy with the operational efficiency, technical proficiency and customer service gains ClaimCenter is enabling thus far."

    Wade Bolin Senior Vice President, Claims

  • "ClaimCenter has been one of the most smooth and well-run implementation projects I have seen in my career. Guidewire has set an example for how IT projects should be run."

    Robert Eshelbrenner Vice President of Information Systems

  • "Our adjusters have been very positive about the introduction of Guidewire ClaimCenter. They appreciate its highly intuitive user interface, which enables them to get work done more easily."

    Tom Chmiel Vice President of Claims

  • "With PolicyCenter, we are adopting foundational technology that is flexible and future-oriented. A lot of what we do today, in terms of our sales process, is manual, time consuming, and inflexible. We look forward to PolicyCenter helping us enhance our customer focus and maintain the company’s financial stability."

    Kellee Irwin Vice President, Insurance and Driver Licensing (acting)

  • "Our previous experience with Guidewire played a large part in our decision to implement BillingCenter. But Guidewire’s best-in-class technology speaks for itself. We are now implementing a billing solution that will grow with us and deliver operational efficiencies and cost benefits well into the future."

    Mark Tullis Executive Vice President

  • "We selected Guidewire as a partner to help us transform our underwriting and policy administration operations because of its significant industry footprint, implementation methodologies, and the best practices it will bring to Island Insurance that we can leverage across our entire business. We are confident that PolicyCenter will help us …

    Jeff Fabry Senior Vice President, Chief Information Officer, and Chief Security Officer

  • "Guidewire ClaimCenter provides the well rounded functionality that we were looking for in our new claims system. We are confident that ClaimCenter will help us reach new levels of productivity and responsiveness in our claims management and customer service efforts. We are already seeing the early benefits of having a …

    Joe Colby Vice President of Claims

  • "We found a great partner in Guidewire. We faced a high level of complexity due to our previous systems and the need to implement all three systems within InsuranceSuite at the same time. We truly believe we wouldn’t have been as successful if we hadn’t been working with Guidewire on …

    Joel Matthies Chief Information Officer

  • "We are proud of our successful implementation of Guidewire InsuranceSuite, a major milestone in our ongoing business transformation. We are already receiving several benefits from InsuranceSuite, and we are confident that we now have a platform that will help us meet our current and future IT and business goals."

    Darwin Copeman President and Chief Executive Officer

  • "Our successful deployment of PolicyCenter provides the foundation for our future as we move all policy processing to a single, flexible system. Improving our systems and processes was essential to enhancing the way we do business with our customers. We are very pleased with the benefits we are already realizing …

    Kelly Hall Vice President, Information Technology
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