348 Guidewire Testimonials

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  • “Guidewire has succeeded where others have failed. This project has been exemplary in terms of delivery.”

  • "Guidewire ClaimCenter provides the well rounded functionality that we were looking for in our new claims system. We are confident that ClaimCenter will help us reach new levels of productivity and responsiveness in our claims management and customer service efforts. We are already seeing the early benefits of having a holistic, intuitive claims management environment complete with fewer manual administrative tasks allowing our adjusters to stay focused on serving our customers coupled with permitting staff to spend more time on high value add adjusting tasks that positively impact indemnity and expense spend."

  • “We create value for our customers by offering products and services that either reduce risk or completely remove the risk from ever occurring, And if a risk actually does occur, we help them in terms of their financial and economic burden.”

  • "We wanted to ensure that our employees have the best technology available to help them to do their jobs as efficiently and effectively as possible. ClaimCenter will not only support their efforts it will also enable us to offer more robust and flexible customer- and agent-facing services. The feedback we have received from our employees about ClaimCenter has been very positive. We are saving time on several fronts now. From the automated creation of correspondence and letters to the ease of reviewing and navigating files, ClaimCenter is allowing our staff to work very efficiently and effectively."

  • "Our positive experiences with the innovation and quality of ClaimCenter and PolicyCenter were important factors in our selection of BillingCenter. We are excited about the innovative tools we’ll be able to offer our agents and policyholders to help us meet our current and future business and IT goals."

  • "We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs. Guidewire InsuranceSuite will help us continue to provide high levels of service to our agents and support us in reaching our other strategic goals."

  • "Our team has been very satisfied with ClaimCenter from day one. We are eager to exploit the capabilities of ClaimCenter, and we’re very happy with the operational efficiency, technical proficiency and customer service gains ClaimCenter is enabling thus far."

  • "ClaimCenter has been one of the most smooth and well-run implementation projects I have seen in my career. Guidewire has set an example for how IT projects should be run."

  • "Our adjusters have been very positive about the introduction of Guidewire ClaimCenter. They appreciate its highly intuitive user interface, which enables them to get work done more easily."

  • "With PolicyCenter, we are adopting foundational technology that is flexible and future-oriented. A lot of what we do today, in terms of our sales process, is manual, time consuming, and inflexible. We look forward to PolicyCenter helping us enhance our customer focus and maintain the company’s financial stability."

  • "Our previous experience with Guidewire played a large part in our decision to implement BillingCenter. But Guidewire’s best-in-class technology speaks for itself. We are now implementing a billing solution that will grow with us and deliver operational efficiencies and cost benefits well into the future."

  • "We selected Guidewire as a partner to help us transform our underwriting and policy administration operations because of its significant industry footprint, implementation methodologies, and the best practices it will bring to Island Insurance that we can leverage across our entire business. We are confident that PolicyCenter will help us increase our service levels to both our agents and customers."

  • "We found a great partner in Guidewire. We faced a high level of complexity due to our previous systems and the need to implement all three systems within InsuranceSuite at the same time. We truly believe we wouldn’t have been as successful if we hadn’t been working with Guidewire on this business transformation."

  • "We are proud of our successful implementation of Guidewire InsuranceSuite, a major milestone in our ongoing business transformation. We are already receiving several benefits from InsuranceSuite, and we are confident that we now have a platform that will help us meet our current and future IT and business goals."

  • "Our successful deployment of PolicyCenter provides the foundation for our future as we move all policy processing to a single, flexible system. Improving our systems and processes was essential to enhancing the way we do business with our customers. We are very pleased with the benefits we are already realizing and are looking forward to more of the same as we continue to roll out PolicyCenter. Working with Guidewire was a positive experience for our organization. Our deployment of a web-based claims handling solution will help us efficiently manage our operations, IT support efforts, and overall costs."