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"Guidewire PolicyCenter and BillingCenter provide us with the key business functionality and flexibility necessary for us to continue to meet our customers' evolving needs, while the technology platform enables us to continue the advancement of our state-of-the-art core system portfolio. PacificComp will also be able to achieve further operational efficiencies …
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“We had the overall goal of going live in the state of Michigan, Our existing system was out of date, and we wanted to accomplish launching into a new state very quickly and eventually build our brand in other states. So we needed a system that could match our pace.”
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"We are satisfied with the business and IT benefits we have already received from ClaimCenter. Our staff previously had several administrative tasks to complete to file a claim, but due to the automation of these tasks, thanks to ClaimCenter, our staff has been empowered to focus on more high-value services …
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"It was important for us to find the right solutions for our business. Our preference was that these be from the same vendor so that we could best leverage our internal IT skills across systems. We also wanted to remain self-reliant since we will be living with these systems long-term, …
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"We began our core system upgrades in the claims area. After selecting Guidewire, we reviewed our claims handling practices and decided how we wanted to handle claims - as opposed to automating what we had previously been doing. This process helped us identify challenge areas which we then addressed during …
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"ClaimCenter is enabling us to increase the speed and efficiency with which we are able to process claims by automating processes and ensuring handling consistencies across our staff. With ClaimCenter, all of our claims handling capabilities are in one system, simplifying our adjusters’ lives and enabling us to better focus …
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"FCCI values the reputation we’ve earned for fast and fair claim settlement. Deploying ClaimCenter makes us even more efficient, translating to even better service for our customers."
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"In addition to their ClaimCenter solution, Guidewire brought very knowledgeable and professional resources to our project. With Guidewire's assistance, FCCI was able to own this project. We gained the expertise to configure, maintain and further integrate our new system. Thanks to Guidewire, FCCI is self-sufficient now and can make adjustments …
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"Claims management is complex. Having immediate access to more advanced tracking and reporting tools will assist Frank Cowan Company in proactively moving claims to resolution resulting in enhanced customer service. Improved visibility into our claims handling operations will also enable us to better flag and act on the early warning …
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"We selected Guidewire as our technology partner for this project because we believe Guidewire ClaimCenter is the best-in-class claims management offering in the property and casualty insurance industry. In addition, we appreciate that ClaimCenter will easily integrate with other applications we use."
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"We selected Guidewire because we wanted a tightly integrated suite of products to improve operational effectiveness and efficiency while improving customer service through a client-centric view of policyholder information. We were impressed with Guidewire’s product maturity, market share, and track record of successful implementations and believe our strategic partnership will …
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"We found Guidewire ClaimCenter to be significantly ahead of other systems on the market. Our Guidewire implementation project was the smoothest we have ever experienced – and it came in both on time and on budget."
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"Guidewire ClaimCenter provides the capability for our claims adjusters to work more effectively. ClaimCenter uses business rules to allow us to automate workflows and tasks in order to enhance our ability to leverage best practices across our organization. Additionally, real-time management information affords the opportunity to identify and address handling …
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"Implementation of the Guidewire system will have a significant positive impact due to increased functionality and an improved overall experience. Germania will be able to more effectively meet our customers’ needs."
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"From the very beginning, we were looking for a full product suite to transform our business. There are a number of factors that appealed to us regarding Guidewire and InsuranceSuite. We were impressed with the strength of Guidewire’s overall technology architecture as well as InsuranceSuite’s functionality. Also, we have confidence …