348 Guidewire Testimonials

"Guidewire has enabled us to implement pricing models that we weren't able to previously and allowed us to expedite our state expansion plan, both of which contributed to improvements in our loss ratio."

"We have a major opportunity to make a positive impression on our customers depending on how well we handle their claims. Guidewire ClaimCenter will help us expand this capability and complement our existing systems."

“Our digital platforms were running in data centers on-prem, and scalability and performance were becoming issues. We knew we needed to move to a technology stack that would enable us to scale our growth and adopt new business capability seamlessly, with ease, in a cost-effective way.”

"ClaimCenter has all the functionality and flexibility we were looking for in a new system and it will be our single source of truth electronic claim file. ClaimCenter will enable us to capture and quickly access information from a variety of sources, so that we can provide better customer service – faster."

"After a thorough review of claim system packages, we found ClaimCenter to be the superior choice. We are looking forward to our business users having the much sought after functionality and processing capabilities that comes with ClaimCenter."

"Guidewire ClaimCenter provides us with a state-of-the-art claims management system, one with a true thin web client, that is ideal for our geographically dispersed adjusters. This enables Boulder Claims to have fully functioning claims experts on site in disaster locations working every bit as efficiently as they would from office desks. Guidewire helps us provide excellent claims service to our customers in their time of need."

"Guidewire ClaimCenter is the ideal solution for Boulder Claims. Guidewire understood our tight timetable, it was essential that we complete the installation prior to the beginning of 2005 Hurricane Season - we were up and running in 3 months and within our budget. We are now looking forward to working with Guidewire to expand the functionality and efficiency of our claims system."

"We selected Guidewire BillingCenter for several reasons, but what stood out the most was how easy it was to work with the Guidewire team. The Guidewire team’s strong attention to detail and their customer focus confirmed that Guidewire would be a true partner to us."

"From an IT perspective, we were impressed with the depth of BillingCenter’s out-of-the-box capabilities. In addition, it’s good to know that several features can easily be added if needed."

"As an early Guidewire Software customer, it is our experience that Guidewire is dedicated to innovation and committed to investing in the improvement of their software. Guidewire gave us a top notch product that helps our employees be more productive and deliver a great customer experience due to the automation of previously manual tasks. We believe that Guidewire technology allows us to be more aware of the status of our claims by giving us a platform to collect, retrieve and view information efficiently for better measurement, metrics, and customer service."

"Guidewire ClaimCenter provides a modern claim handling experience to our adjusters and third-party administrators. Most importantly, Guidewire demonstrated an unmatched level of commitment to our success at CIGA."

"Guidewire ClaimCenter is the best solution we found for a large and complex systems environment such as ours. Given the scope and importance of this project, Guidewire’s 100% track record in customer deployments was a crucial factor in our decision."

"We believe that having all three systems from the same vendor in an integrated suite is just an overall phenomenal benefit for us. The Guidewire products fit in well with our SOA architecture, allowing us to leverage all the work we have put into our Enterprise Service Bus over the last few years. Since all of the systems speak the same language, provide the same user experience, and have a unified look and feel, it allows for seamless integration and enhancement."

"The functional completeness of Billing Center, along with our familiarity with its technology platform, contributed to the ease with which we implemented Billing Center. Claim Center proves that a small team working in close collaboration can implement a major new system successfully and on time. Guidewire has been a true partner throughout this project and has delivered value that exceeded our expectations."

'As much as Guidewire told us about flexibility through the sales process, I did not realize just how flexible the product was until I started using it."