348 Guidewire Testimonials

“The complexity of the data migration project was the biggest challenge for us, yet it is also the biggest achievement. Thanks to the quality of our preparatory business analysis, this migration is a star performer.”

"Mercury’s goal is to provide great service and market-leading solutions for our agents and customers. We believe it is essential that we make strategic investments in well-architected platforms that are robust, nimble and flexible. We selected Guidewire for their reliable track record and integrated core P&C platform that will give us the ability to innovate and allow us to quickly adapt to our customers’ changing needs. We believe we will make the most of our investment by implementing a packaged set of solutions from one vendor. We felt Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter, were very strong as individual offerings, but together they would provide even more benefits, such as greater flexibility for business expansion and a simplified maintenance process."

"Guidewire Cloud enables CIOs to focus much more on being a cocreator with the business. It really is a complete change in the mindset that’s required. For us, InsurancePlatform via Guidewire Cloud means that we no longer have to think about old issues, such as standing up and integrating systems. It becomes seamless.”

"We chose to partner with Guidewire on this project for several reasons. Because of the wide array of products Alfa now offers across Property, Vehicle, Farm, and Commercial lines, we needed a suite of integrated systems that could potentially handle all of these lines as well as provide us with a customer-centric method to service our customers."

"The rich, out-of-the-box features of PolicyCenter and BillingCenter were very attractive to us. We also appreciated Guidewire’s model of measuring conformance, so that we will know if we are veering away from what we are trying to do with the out-of-the-box functionality and customization."

"Ultimately, we expect that Guidewire DataHub and InfoCenter will give us a single source of truth in terms of data, Our vision is to have accurate, standardized data that is available at both a transactional and an aggregated level in a centralized data repository. In addition, we look forward to having an automated business intelligence solution that will allow business users to quickly visualize data and generate actionable business insight."

"Our team’s response to ClaimCenter has been overwhelmingly positive. In an internal survey of users live on the platform, we found that as a whole adjusters are really excited about the new capabilities and improved functionality ClaimCenter offers, and as a result are able to increase their service levels."

"We selected Guidewire ClaimCenter for the maturity of the product and for Guidewire’s track record of successful implementations. We also felt good about the depth and breadth of the Guidewire team’s industry knowledge and experience."

"We needed a system that could handle our current lines of business and had the flexibility to grow with our business and client demands. Guidewire ClaimCenter has the configurability and scalability for which we were looking."

"We selected ClaimCenter for a variety of reasons including its robust feature set, its versatility, and the fact that we will be able to configure it to meet our needs and support our unique service model."

"We selected Billing Center due to our confidence in Guidewire’s architecture, the quality of its software and Guidewire’s track record of successful customers already running Billing Center, After experiencing the ease of use of the system as well the depth and breadth of its functionality firsthand, it was made clear to us that Billing Center was the best fit for our objectives and would position us well for handling customer needs and preferences now and in the future."

"Our decision to go with Guidewire Policy Center was based every bit as much on our positive past experience with Guidewire as it was on the strength of the Policy Center product. We believe in Guidewire’s ability to apply technology to effective business solutions, and we were impressed with the advances made in the latest version of Policy Center."

"ClaimCenter was integrated with more than 20 internal and external systems requiring varying degrees of sophistication. Guidewire’s technology, integration approach, our use of agile, and the combined talents of the project team made these integrations as smooth as they could be. Our IT team is now self-sufficient and is readily making system changes and integrations on its own."

"We didn’t want system or technology limitations to hinder our business growth or service capabilities. Guidewire is customer-success focused and has the industry expertise, products, and most importantly, the track record to deliver what they promise."

"That ClaimCenter is web-based and very user-friendly was a key factor in our selection. We are excited about the functionality and performance enhancements we will be able to achieve with ClaimCenter."