348 Guidewire Testimonials

"Our company strategy of providing superior care to injured workers in the fastest, most efficient manner possible has allowed us to outperform other California workers compensation insurers by 38 percent in litigation avoidance and 48 percent in paid indemnity. Guidewire will enable us to maintain this operational excellence as we grow, and BearingPoint's integration and maintenance capabilities are a natural fit for our aggressive implementation goals and our customers demanding service needs. By drawing on the collective strengths of these two best-in-class service providers, we will deliver the same results at a lower cost, resulting in premium savings for our customers and better care for our injured workers."

“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”

"InsuranceSuite on Guidewire Cloud enables us to be quick, efficient, and responsive, and to give the best customer service we can. Instead of focusing on manual processing tasks, we can focus more on proactive, strategic customer management."

"We chose to partner with Guidewire on this project for several reasons. Because of the wide array of products Alfa now offers across Property, Vehicle, Farm, and Commercial lines, we needed a suite of integrated systems that could potentially handle all of these lines as well as provide us with a customer-centric method to service our customers."

"The rich, out-of-the-box features of PolicyCenter and BillingCenter were very attractive to us. We also appreciated Guidewire’s model of measuring conformance, so that we will know if we are veering away from what we are trying to do with the out-of-the-box functionality and customization."

"Ultimately, we expect that Guidewire DataHub and InfoCenter will give us a single source of truth in terms of data, Our vision is to have accurate, standardized data that is available at both a transactional and an aggregated level in a centralized data repository. In addition, we look forward to having an automated business intelligence solution that will allow business users to quickly visualize data and generate actionable business insight."

"Our team’s response to ClaimCenter has been overwhelmingly positive. In an internal survey of users live on the platform, we found that as a whole adjusters are really excited about the new capabilities and improved functionality ClaimCenter offers, and as a result are able to increase their service levels."

"We selected Guidewire ClaimCenter for the maturity of the product and for Guidewire’s track record of successful implementations. We also felt good about the depth and breadth of the Guidewire team’s industry knowledge and experience."

"We needed a system that could handle our current lines of business and had the flexibility to grow with our business and client demands. Guidewire ClaimCenter has the configurability and scalability for which we were looking."

"We selected ClaimCenter for a variety of reasons including its robust feature set, its versatility, and the fact that we will be able to configure it to meet our needs and support our unique service model."

"We selected Billing Center due to our confidence in Guidewire’s architecture, the quality of its software and Guidewire’s track record of successful customers already running Billing Center, After experiencing the ease of use of the system as well the depth and breadth of its functionality firsthand, it was made clear to us that Billing Center was the best fit for our objectives and would position us well for handling customer needs and preferences now and in the future."

"Our decision to go with Guidewire Policy Center was based every bit as much on our positive past experience with Guidewire as it was on the strength of the Policy Center product. We believe in Guidewire’s ability to apply technology to effective business solutions, and we were impressed with the advances made in the latest version of Policy Center."

"ClaimCenter was integrated with more than 20 internal and external systems requiring varying degrees of sophistication. Guidewire’s technology, integration approach, our use of agile, and the combined talents of the project team made these integrations as smooth as they could be. Our IT team is now self-sufficient and is readily making system changes and integrations on its own."

"We didn’t want system or technology limitations to hinder our business growth or service capabilities. Guidewire is customer-success focused and has the industry expertise, products, and most importantly, the track record to deliver what they promise."

"That ClaimCenter is web-based and very user-friendly was a key factor in our selection. We are excited about the functionality and performance enhancements we will be able to achieve with ClaimCenter."