348 Guidewire Testimonials

"Guidewire BillingCenter has all of the features we were looking for in a billing system and more. We live in the system and are enjoying the enhancements it brings to our daily lives and the service level improvements we are able to share with our agents and policyholders. Guidewire BillingCenter is a well thought out product. We are excited about the business and service-level improvements BillingCenter will help us make and how easily and accurately we will be able to share information across our company, with our policyholders, and with our agents. BillingCenter will also grow with us, helping us meet future strategic and compliance objectives."

“In the past, we were heavily reliant on emails and phone calls, Now we have the necessary interconnectivity into ClaimCenter to make sure our suppliers are on point very quickly.”

"The largest challenge was the speed of the old system, To be competitive in insurance, you need to get quotes quickly; it took us 10, 15, 20 minutes."

"We chose to partner with Guidewire on this project for several reasons. Because of the wide array of products Alfa now offers across Property, Vehicle, Farm, and Commercial lines, we needed a suite of integrated systems that could potentially handle all of these lines as well as provide us with a customer-centric method to service our customers."

"The rich, out-of-the-box features of PolicyCenter and BillingCenter were very attractive to us. We also appreciated Guidewire’s model of measuring conformance, so that we will know if we are veering away from what we are trying to do with the out-of-the-box functionality and customization."

"Ultimately, we expect that Guidewire DataHub and InfoCenter will give us a single source of truth in terms of data, Our vision is to have accurate, standardized data that is available at both a transactional and an aggregated level in a centralized data repository. In addition, we look forward to having an automated business intelligence solution that will allow business users to quickly visualize data and generate actionable business insight."

"Our team’s response to ClaimCenter has been overwhelmingly positive. In an internal survey of users live on the platform, we found that as a whole adjusters are really excited about the new capabilities and improved functionality ClaimCenter offers, and as a result are able to increase their service levels."

"We selected Guidewire ClaimCenter for the maturity of the product and for Guidewire’s track record of successful implementations. We also felt good about the depth and breadth of the Guidewire team’s industry knowledge and experience."

"We needed a system that could handle our current lines of business and had the flexibility to grow with our business and client demands. Guidewire ClaimCenter has the configurability and scalability for which we were looking."

"We selected ClaimCenter for a variety of reasons including its robust feature set, its versatility, and the fact that we will be able to configure it to meet our needs and support our unique service model."

"We selected Billing Center due to our confidence in Guidewire’s architecture, the quality of its software and Guidewire’s track record of successful customers already running Billing Center, After experiencing the ease of use of the system as well the depth and breadth of its functionality firsthand, it was made clear to us that Billing Center was the best fit for our objectives and would position us well for handling customer needs and preferences now and in the future."

"Our decision to go with Guidewire Policy Center was based every bit as much on our positive past experience with Guidewire as it was on the strength of the Policy Center product. We believe in Guidewire’s ability to apply technology to effective business solutions, and we were impressed with the advances made in the latest version of Policy Center."

"ClaimCenter was integrated with more than 20 internal and external systems requiring varying degrees of sophistication. Guidewire’s technology, integration approach, our use of agile, and the combined talents of the project team made these integrations as smooth as they could be. Our IT team is now self-sufficient and is readily making system changes and integrations on its own."

"We didn’t want system or technology limitations to hinder our business growth or service capabilities. Guidewire is customer-success focused and has the industry expertise, products, and most importantly, the track record to deliver what they promise."

"That ClaimCenter is web-based and very user-friendly was a key factor in our selection. We are excited about the functionality and performance enhancements we will be able to achieve with ClaimCenter."