"GuestRevu has really helped us understand where we get it right and where we get it wrong. We didn't get our breakfast right two or three years ago, but through feedback and changes to our operations, we certainly get it right now. I see compliments everywhere in our feedback, and we want to make sure we keep that momentum. So it really has made the hotel better."
"I would definitely say that any hotel business should have a platform that would enable them to listen to the voice of the customer. For us, GuestRevu worked perfectly well, and I wouldn't hesitate to recommend them as a partner. They have been fantastic, service-minded, and have been very collaborative with us, so definitely a good partner to work with."