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Customer Alliance

Read 6 Customer Alliance reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Customer Alliance as their Review & Reputation Management Software

Customer Alliance Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.

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Customer Rating Review Score based on 1508 reference ratings
4.8/5.0 (1508)

6Testimonials

  • “We have been thrilled to work with Customer Alliance’s Review Analytics. Since the very first moment, we’ve had a great user-experience, with simple usability, versatile analytical possibilities and great support …

    Johanna Hartwig Staff member

  • “Customer Alliance is a resource that allows us to easily integrate the reviews on our own website. The added value of this review management, we could feel after a few …

    Adrianus van den Engel General Manager

  • “Customer Alliance has performed very well for us. Despite the popularity of the aquarium, Acquario di Genova ranked only 7th on TripAdvisor for attraction in Genoa. In order to address …

    Vincenzo Pisano Digital Manager
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8 Case Studies

  • Hotel Deimann - Customer Case Study

    Rolf Gnacke General Manager

  • How The Mandala Hotel leverages the instant survey to improve guest experiences

  • Hotel Molitors Mühle - Customer Case Study

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Additional Customer Alliance Information & Resources

Read Customer Alliance Reviews, Testimonials & Customer References from 6 real Customer Alliance customers.

Browse Customer Alliance Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Customer Alliance.

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