Read 6 Customer Alliance reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Customer Alliance as their undefined

Customer Alliance Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.

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Customer Rating Review Scorebased on 1228 reference ratings
4.8/5.0 (1228)

6Testimonials

  • “We have been thrilled to work with Customer Alliance’s Review Analytics. Since the very first moment, we’ve had a great user-experience, with simple usability, versatile analytical possibilities and great support from the entire team at Customer Alliance. In addition to the close contact with our guests on-site, we receive valuable feedback that we use for our work, and profit from on a daily basis. And along the way, we’ve generated numerous authentic guest reviews for our website, Holiday Check & Co. The amount of short-notice telephone-bookings and personal contact on-site has also increased considerably since we’ve improved our ranking on HolidayCheck and/or TripAdvisor.”

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8 Case Studies

  • Le Résinie - Customer Case Study

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Additional Customer Alliance Information & Resources

Read Customer Alliance Reviews, Testimonials & Customer References from 6 real Customer Alliance customers.

Browse Customer Alliance Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Customer Alliance.