Customer Alliance Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
“The review management system by Customer Alliance allows us to ask guests to write a review directly after their stay on our own tablet PC. Thereby we received 124 reviews via tablet-PC since March 2013, which can be viewed on our website. This gives us, in addition to our good location, an important competitive advantage, because improvements can be initiated directly due to the immediate response option. ”




Read Customer Alliance Reviews, Testimonials & Customer References from 6 real Customer Alliance customers.
Browse Customer Alliance Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Customer Alliance.