Customer Alliance

Read 6 Customer Alliance reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Customer Alliance as their

Customer Alliance Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.

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  • 8 Case Studies View
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Customer Rating Review Score based on 1422 reference ratings
4.8/5.0 (1422)

6Testimonials

  • “Customer Alliance is a resource that allows us to easily integrate the reviews on our own website. The added value of this review management, we could feel after a few …

  • “We have been thrilled to work with Customer Alliance’s Review Analytics. Since the very first moment, we’ve had a great user-experience, with simple usability, versatile analytical possibilities and great support …

  • “The review management system by Customer Alliance allows us to ask guests to write a review directly after their stay on our own tablet PC. Thereby we received 124 reviews …

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8 Case Studies

  • How The Mandala Hotel leverages the instant survey to improve guest experiences

  • Baltic Hotel - Customer Case Study

  • Le Résinie - Customer Case Study

7 more case studies currently locked

Additional Customer Alliance Information & Resources

Read Customer Alliance Reviews, Testimonials & Customer References from 6 real Customer Alliance customers.

Browse Customer Alliance Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Customer Alliance.