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ReviewPro is the world leader of Guest Intelligence solutions, with more than 55,000 hotels in 150 countries. Globally renowned brands like Radisson Hotel Group, Kempinski, Red Lion Hotels, and Mèlia Hotels International, rely on ReviewPro to consolidate all guest intelligence into one powerful platform.
“With ReviewPro’s semantic analysis, we can quantify which areas are of the highest concern to our guests, which helps us to justify investments and achieve the greatest impact from our …
“Our KPIs are continually improving, especially GRI™, because the ReviewPro system groups information from multiple sources and helps us identify opportunities and turn them into effective action, increasing customer satisfaction …
“Essentially, when it comes to growing our revenues through our loyalty program our priorities include direct bookings on our website and through meetings and events offerings. I’m sure that doesn’t …
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