“Having only one tool that centralizes all discussions with our shoppers really improves our team’s efficiency. Other than that, Gorgias integration with Shopify is a real advantage.”

“AI Agent helps immensely with data reporting and reducing human error, because it tags tickets accurately and follows processes consistently.”

"Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched."

“I create macros whenever I see patterns in queries and it allows me to get back to customers really quickly.”

"After making the switch from Zendesk we haven't looked back. Our Customer Success Manager guided us through the whole migration process and assisted us in setting up the basic tagging and automation processes to make the transition seamless. It was a pleasure dealing with the Gorgias team! We would highly …