"Take care of your employees, and they'll take care of your business."
"We're improving our forecast accuracy, which really matters for repeatable revenue.”
“My main priority is all about scaling the business. As a company, we’ve hit the point where we can’t just hire more and more CSMs. So, I’ve been tasked with making sure we can continue to provide that excellent customer experience.”
"The goal is to strengthen our relationships, grow our understanding of our customers, and reinforce our role as a trusted partner so that, ultimately, we can create a path towards mutual outcomes."
"When a rep and I spend one-on-one time talking about what's already happened with the customer, that's time when we're not spending on strategizing a path to close."
“Finding new best practices and sharing them.”
"With Gong, we learned that our top performers talk about our full platform the full solution set 80% more often than our low performers."
"Being able to unpack the data — to see the science behind each and every interaction — I was sold on Gong."
"Gong has really changed every single facet of not only our sales process but our sales cycle. It's a pivotal platform."
"Our team is scaling quickly and we needed a tool that took us beyond spreadsheets or reviewing deal by deal in our CRM. Gong Forecast allowed us to cut our forecasting down by 40%."
"When it comes to forecasting, Salesforce is not enough. A spreadsheet is not enough. So don’t beat yourself up to make these two tools work. Just get Gong Forecast. There is nothing better.”
"Working with Gong has completely changed our business. It allows every employee to understand the true voice of our customers."
“It’s easy when the proof is in the pudding and the pudding is the recordings. Gong allows us to assemble data and evidence that you can show to all these different people and allow us to all come onto the next page.”
"Gong helps us understand reality because it gives us real-time visibility into our customers."
"Gong Forecast creates ownership and accountability for every team member, and provides an opportunity to measure our results over time so we can make better predictions in the future. This complete transparency allows us to devote more time to deals that actually need our attention."