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“Working with Gong has enlightened me as a human. I am able to be more present than I think I ever have been.”
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"Each of our five pillars can be addressed in a call with a customer through Gong. That’s where I’ve seen the power of the tool."
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“I think it takes about a year for most reps to really feel comfortable at a new company. To be able to have a tool like this and to be able to go listen to the best people, you can ramp up much faster as a rep.”
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"Pre-Gong, nothing seemed clear. No analysis we did compared to actually being on the phone trying to get better. With Gong, everything is a real-world example and a more complete way of learning and improving."
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"I think that with remote work, platforms like Gong are really, really important for sharing, collaborating, and getting visibility into discussions."
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"A SaaS company that “delivers a no-limits, account-based sales and marketing solution that allows companies to think big, start fast, and adapt quickly.”
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“I cannot say enough about the undeniable value that Gong adds not only to my role in Sales Enablement, but to our entire client-facing organization as well."
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“This allows monday.com to focus dedicated energy on helping reps improve. Our managers can add immediate value.”
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“The podcasts were incredible. I was drinking the Gong Kool-Aid well before we became a customer.”
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“Our pre-Gong solution that allowed us to listen to calls was good, but there was no way we could hear every single call by every single rep. The solution we had just didn’t scale.”
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"We've seen a dramatic increase in our win rates. They're up by 34% since we brought Gong on board."
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"It's vital that the customer is heard and not just talked to. We realized that by listening better and providing smooth customer handoffs, we'd be able to increase adoption and retention rates among our customer base."
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“Gong’s transcribing, keyword search, and categorization have been essential to creating a smooth handover process, so the customer never has to repeat their story."
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"The goal is to strengthen our relationships, grow our understanding of our customers, and reinforce our role as a trusted partner so that, ultimately, we can create a path towards mutual outcomes."
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"When a rep and I spend one-on-one time talking about what's already happened with the customer, that's time when we're not spending on strategizing a path to close."