“It’s really helped to reinforce collaboration, something that is especially challenging in a remote work environment. With Gong’s help, we’re tackling it brilliantly.”
“We get real value on the sales team from our improved coaching.”
“As a former seller and now sales operations leader, it became clear very quickly how valuable this would be to each level in the organization. It’s also truly autonomous, meaning much less work is needed to drive adoption and no work is needed to drive data collection. Gong has so many use cases that impact sales productivity but for us, it all began with getting a clear view of our pipeline. From there we could coach, onboard, and identify macro-level trends across customers and related to competitors.”
"Gong has enabled me to use my time more efficiently. I can look at the data from a recorded call ahead of a meeting and that 30-minute meeting has turned into five-minutes now."
"Pre-Gong, nothing seemed clear. No analysis we did compared to actually being on the phone trying to get better. With Gong, everything is a real-world example and a more complete way of learning and improving."
"I think that with remote work, platforms like Gong are really, really important for sharing, collaborating, and getting visibility into discussions."
"A SaaS company that “delivers a no-limits, account-based sales and marketing solution that allows companies to think big, start fast, and adapt quickly.”
“I cannot say enough about the undeniable value that Gong adds not only to my role in Sales Enablement, but to our entire client-facing organization as well."
“This allows monday.com to focus dedicated energy on helping reps improve. Our managers can add immediate value.”
“The podcasts were incredible. I was drinking the Gong Kool-Aid well before we became a customer.”
“Our pre-Gong solution that allowed us to listen to calls was good, but there was no way we could hear every single call by every single rep. The solution we had just didn’t scale.”
"We've seen a dramatic increase in our win rates. They're up by 34% since we brought Gong on board."
"It's vital that the customer is heard and not just talked to. We realized that by listening better and providing smooth customer handoffs, we'd be able to increase adoption and retention rates among our customer base."
“Gong’s transcribing, keyword search, and categorization have been essential to creating a smooth handover process, so the customer never has to repeat their story."
"The goal is to strengthen our relationships, grow our understanding of our customers, and reinforce our role as a trusted partner so that, ultimately, we can create a path towards mutual outcomes."