“We’d come across various call snippets. My immediate reaction was, ‘Wow. This is incredible information. The ability to see how our customers are reacting to our messaging in real-time is incredible. There is nothing like getting that first-hand view about how customers are perceiving what we are putting out there.”

"A SaaS company that “delivers a no-limits, account-based sales and marketing solution that allows companies to think big, start fast, and adapt quickly.”

"In order to coach, managers had to attend the call. Other than win rates and sales cycle duration, there was no analytics to compare account managers.”

"Pre-Gong, nothing seemed clear. No analysis we did compared to actually being on the phone trying to get better. With Gong, everything is a real-world example and a more complete way of learning and improving."

"I think that with remote work, platforms like Gong are really, really important for sharing, collaborating, and getting visibility into discussions."

“I cannot say enough about the undeniable value that Gong adds not only to my role in Sales Enablement, but to our entire client-facing organization as well."

“This allows monday.com to focus dedicated energy on helping reps improve. Our managers can add immediate value.”

“The podcasts were incredible. I was drinking the Gong Kool-Aid well before we became a customer.”

“Our pre-Gong solution that allowed us to listen to calls was good, but there was no way we could hear every single call by every single rep. The solution we had just didn’t scale.”

"We've seen a dramatic increase in our win rates. They're up by 34% since we brought Gong on board."

"It's vital that the customer is heard and not just talked to. We realized that by listening better and providing smooth customer handoffs, we'd be able to increase adoption and retention rates among our customer base."

“Gong’s transcribing, keyword search, and categorization have been essential to creating a smooth handover process, so the customer never has to repeat their story."

"The goal is to strengthen our relationships, grow our understanding of our customers, and reinforce our role as a trusted partner so that, ultimately, we can create a path towards mutual outcomes."

"When a rep and I spend one-on-one time talking about what's already happened with the customer, that's time when we're not spending on strategizing a path to close."

“Finding new best practices and sharing them.”