166 Gong Testimonials

"Honestly, it’s hard to say where I don’t use Gong. It’s become an essential part of how I build trust, deliver outcomes, and grow relationships."

“My job is to look across the entire business to drive growth. Gong is an essential part of that by helping us understand the interactions we’re having with leads and clients.”

“The progress we’ve seen from what the CRM, sales managers, and even the CRO used to tell us was going to land is astronomical. We’ve closed the gap by millions. With Gong, our end-of-quarter forecasts are solid."

“Gong has made the process a lot more efficient and has allowed us to grow the team and the business at a really really fast rate.”

“It’s a perfect tool for somebody who's remote.”

“What’s really important for a sales rep are the skills of listening and empathy, and really understanding where the customers is at or the prospect is at.”

“We’d come across various call snippets. My immediate reaction was, ‘Wow. This is incredible information. The ability to see how our customers are reacting to our messaging in real-time is incredible. There is nothing like getting that first-hand view about how customers are perceiving what we are putting out there.”

“I didn’t realize there were so many ways to investigate the way you hold a sales call. I mean it’s kind of a thing: You don’t know what you don’t know, I’m constantly finding out that there’s something new that is beneficial to us that we didn’t even know about.”

“The ability to search conversations was really powerful.”

“I think I’m most proud of the fact that we’ve increased communication across departments. We had a sales org that was going and doing what they were supposed to do. We had a product organization that was going and developing what they thought customers want. Gong has really allowed us to understand the value that customers see in our product and where our product could potentially go in the future.”

“Gong reduced the ramp-up time from 6-12 months to a few weeks.”

"What I noticed, especially from the newer CSMs, was that my time to onboard began to significantly decrease. Our onboarding time was shrinking from six months to five months to four months. Ultimately today, I’m able to onboard a brand new CSM within just over two months down from six months pre-Gong."

“Gong has been incredibly helpful in adding gamification elements and creating a fun culture and atmosphere.”

“So our sales enablement brought Gong on board for the sales team for SDRs primarily, but also for across the entire sales org. Our sales enablement manager, Ray King, was showing me Gong and talking about it, and then asked ‘Hey, would the CSMs like to try it?’ So we were able to get a trial for our team to start with. And we loved it."

“Gong allows us to make sure that our process and methodology that we’re using to engage is optimized. So when I have 10 sales reps or 14, I know that with every call that they get on — we’re optimizing those opportunities."