“Our Get Satisfaction community is the gift that keeps on giving. It brings us closer together with our customers and provides a space that’s less transactional and more personal.”
"When I make an update or reply to a topic in Get Satisfaction, search engines index it right away, so when we tell people who are looking for very technical data to search on Google, a lot of times the community topic will come up first. It is extremely helpful and very beneficial because our customers can find the information they need."