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  • Get Satisfaction

  • Website getsatisfaction.com
  • Phone877-339-3997
  • Headquarters California
OVERALL CUSTOMER
REFERENCE RATING
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"The ripple effect of one conversation in the community, turning an idea into a video with more than 1..."
Jordan Reeves
Community Manager
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"The Kenandy Community extends the idea of collaboration to online support, allowing Kenandy customers..."
Sandra Kurtzig
Chairman and CEO
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"Openness and transparency is so important to the customer relationship. There will be issues in any c..."
Jessica McDouall
Director of Non-Integrated Services
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"Our results from using Get Satisfaction have exceeded our ongoing expectations and we’re extremely pl..."
Aaron Patzer
Founder & CEO, Mint
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"Today, support is all about relationship-building and engagement. It’s not a transactional business a..."
Amy Muller
Director of Community & Customer Success
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"Once you have the community working together, you can harness the power of vibrant energy and let it..."
Madhukar Govindaraju
VP, Products and Software Development
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"By integrating our community into our Salesforce Service Cloud application, we now have a unified vie..."
Rob Castaneda
CEO, ServiceRocket
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"The Get Satisfaction community has really transformed our business — our marketing, our support, our..."
Nathan Roth
Manager of Digital and Social
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"Our online community is a strategic tool to help customers take full advantage of our software and id..."
Eric Ornas
Vice President, Customer and Product Support
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"Our goal for community is to create a customer-centered brand by offering exceptional customer servic..."
Vala Afshar
Chief Operating Officer
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"The best part is to watch customers helping one another, sharing their experiences and adding tips of..."
Justine Howarth
Global Consumer Relations
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"Customers also started answering each others’ questions and adding great development ideas and feedba..."
Endomondo
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"The Get Satisfaction community platform allows UNITEC’s socially- driven growth strategies to scale...."
UNITEC
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"When I make an update or reply to a topic in Get Satisfaction, search engines index it right away, so..."
Enphase
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"Quite honestly, it was purely the rollout of Get Satisfaction that started to change the way we relat..."
Mindjet
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"80% of customers are helping themselves with the tools we provide them, including documentation, trai..."
Webtrends
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Testimonials & Customer References of individual Get Satisfaction customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Get Satisfaction is the right business software or service for your company.

We monitor all 25 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.