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Get Satisfaction

Read 24 Get Satisfaction reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 10 customer videos to see why companies chose Get Satisfaction as their Community Platforms

Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.

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  • 24 Testimonials View
  • 18 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 3539 reference ratings
4.7/5.0 (3539)

24Testimonials

  • “One-to-many support raises the level of visibility for what our customers need or want. With Get Satisfaction, if there's an issue, it trickles up faster. If there's an idea, it …

  • “Openness and transparency is so important to the customer relationship. There will be issues in any company. It’s how you deal with those problems that define you.”

  • "Quite honestly, it was purely the rollout of Get Satisfaction that started to change the way we related to our customers."

23 more testimonials currently locked

18 Case Studies

  • Bluenose Analytics builds a vibrant community for Customer Success Managers

  • TechSmith stays close to millions of customers with an online community

  • Koodo Mobile - Customer Case Study

17 more case studies currently locked

10 Customer Videos

  • Mindflash - Customer Success Story (Jason MacMurray -)
  • Bitcentral - Customer Success Story (Lee Roquet - Vice President, Client Experience)
  • Mint - Customer Success Story (Stephen Mann - Group Manager)
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Additional Get Satisfaction Information & Resources

Read Get Satisfaction Reviews, Testimonials & Customer References from 24 real Get Satisfaction customers.

Browse Get Satisfaction Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Get Satisfaction.

Watch Get Satisfaction Customer Videos to learn why 10 businesses chose Get Satisfaction.