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Get Satisfaction

Read 24 Get Satisfaction reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 10 customer videos to see why companies chose Get Satisfaction as their Customer Service Software

Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.

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  • 24 Testimonials View
  • 18 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 3641 reference ratings
4.7/5.0 (3641)

24Testimonials

  • “One-to-many support raises the level of visibility for what our customers need or want. With Get Satisfaction, if there's an issue, it trickles up faster. If there's an idea, it …

  • “The best part is to watch customers helping one another, sharing their experiences and adding tips of their own or telling others how I was able to help them. The …

  • “Our CSM community is a strategic asset to our company. Through it, we’re elevating a new professional role that will be increasingly critical to SaaS companies and we’re cementing our …

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18 Case Studies

  • Mint.com cuts support tickets 75% with Get Satisfaction

  • P&G boosts customer self-service to 98% with Get Satisfaction

  • TechSmith saves up to $500,000 in product testing costs with Get Satisfaction

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10 Customer Videos

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Additional Get Satisfaction Information & Resources

Read Get Satisfaction Reviews, Testimonials & Customer References from 24 real Get Satisfaction customers.

Browse Get Satisfaction Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Get Satisfaction.

Watch Get Satisfaction Customer Videos to learn why 10 businesses chose Get Satisfaction.