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Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily. Companies of all sizes such as Hootsuite, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.
"80% of customers are helping themselves with the tools we provide them, including documentation, training, and the Get Satisfaction community."
“The Kenandy Community extends the idea of collaboration to online support, allowing Kenandy customers, partners and employees to answer each other’s questions—and share ideas and best practices—directly from the product.”
“The ripple effect of one conversation in the community, turning an idea into a video with more than 1 million views. The creativity set in motion is astounding."
Read Get Satisfaction Reviews, Testimonials & Customer References from 24 real Get Satisfaction customers.
Browse Get Satisfaction Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Get Satisfaction.
Watch Get Satisfaction Customer Videos to learn why 10 businesses chose Get Satisfaction.
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