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“The best part is to watch customers helping one another, sharing their experiences and adding tips of their own or telling others how I was able to help them. The spirit is one of community, not Official Rep advising consumers.”
"When I make an update or reply to a topic in Get Satisfaction, search engines index it right away, so when we tell people who are looking for very technical data to search on Google, a lot of times the community topic will come up first. It is extremely helpful …
Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, …
Happenee enables companies to grow their business, communicate their brand, and engage their communities and employees through immersive digital worlds connected to the event ecosystem. They develop a modular SaaS …
Tradable Bits helps you earn more attention and revenue per fan with a suite of tools built to enrich the fan experience. One platform to centralize data from ticketing, socials, …
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