Total Wine & More pairs beer, wine, and spirit enthusiasts with a new release of customer engagement
Fueling the world’s leading B2B ground travel platform
Improving remote working and digital innovation
Grands Moulins de Paris gains simplicity and continuity with Genesys Cloud
M&T Bank achieves double-digit benefits by modernizing its CX platform
A blend of technology and human touch enabled Siam Commercial Bank to cut repeat calls by 50%
Blue Cross Quebec improves routing, speed of answer and more by implementing Genesys Cloud
PagBank provides first-class support faster with a 25% drop in AHT
Omnichannel CX leads to a 50% improvement in first-call resolution
Eir saves up to a minute per call with Agent Copilot
Stater connects data for more personalized experiences
Driving personal and business growth
Leading the way in energy customer care
Rebuilding lives, removing fear
Accelerating integration. Enhancing satisfaction
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