Efinancial Taps Genesys Speech Analytics to Boost Revenue
HSBC predicts $60 million in three-year value from Genesys Cloud AI orchestration
A blend of technology and human touch enabled Siam Commercial Bank to cut repeat calls by 50%
InspiriTec boosts efficiency and decreases AHT by 15% with Genesys Cloud
Enity drives business growth while personalizing CX and reducing IT costs by 20%
Carglass Netherlands recalibrates its experiences as 75% of customers select digital journeys
Community Legal Services is changing lives — one interaction at a time
Emtelco resolves one-third of self-service interactions on first contact with AI
Beneva achieves a 94% employee satisfaction score after migrating to Genesys Cloud
SDMI boosts online bookings by 7% with Genesys Cloud virtual assistant
Aseguradora del Sur gains 80% increase in contact center revenue
OLB transforms CX with Genesys Cloud, driving faster service and higher NPS
Modernizing CX insures a healthy future
MTN and Genesys partner to redefine customer experience across Africa
Grupo Saesa powers up its CX strategy with Genesys Cloud
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