Lianjia.com partners with Genesys to deliver an omnichannel customer experience for their online to offline real estate business
Dutch Lottery Applying a functional, flexible platform to increase customer satisfaction
Telefónica Chile Consolidates Communications and Improves Efficiencies
Enity drives business growth while personalizing CX and reducing IT costs by 20%
Carglass Netherlands recalibrates its experiences as 75% of customers select digital journeys
Community Legal Services is changing lives — one interaction at a time
Emtelco resolves one-third of self-service interactions on first contact with AI
Beneva achieves a 94% employee satisfaction score after migrating to Genesys Cloud
SDMI boosts online bookings by 7% with Genesys Cloud virtual assistant
Aseguradora del Sur gains 80% increase in contact center revenue
OLB transforms CX with Genesys Cloud, driving faster service and higher NPS
Modernizing CX insures a healthy future
MTN and Genesys partner to redefine customer experience across Africa
Grupo Saesa powers up its CX strategy with Genesys Cloud
Leveling up CX sparks exceptional engagement at Salvation Army
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