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496 Genesys Case Studies

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  • ThunderNet boosts agent productivity and customer satisfaction by 60%

    Enrique Rodriguez Call Center Coordinator

  • CarGarantie - Customer Case Study

    Christoph Schuler Head of Operations

  • Customer service provider partners with Genesys to increase business efficiency and customer satisfaction

    Freek Weijtens Director of Strategy & Innovation

  • King Price Insurance - Customer Case Study

    Bianca Nel Product Owner

  • Paving the way for personalized digital-first experiences

    Andreea Coca CX and Quality Manager

  • Modivcare - Customer Case Study

    Heath Sampson President & CEO

  • APM - Customer Case Study

    Michael McBride General Manager

  • Boosting efficiency through unified CCaaS and Salesforce CRM

    Philip Hagenfeldt Commercial System Lead

  • Matching high-speed broadband services with digital-first customer care

    Stephen Riley Head of Customer Service

  • The Trevor Project - Customer Case Study

    Peggy Rajski Co-Founder and Interim CEO

  • Western Sydney University - Customer Case Study

    Scott Snyder Chief Information and Digital Officer

  • Rainmaker - Customer Case Study

    Henri Forss Sales and Development Director

  • Auto Trader - Customer Case Study

    Mike Braid Head of Enterprise IT

  • Narayana Health - Customer Case Study

    Kumar KV Vice President for Information Technology

  • PureGym solves peak demand challenges with digital and AI

    Scott Adams Member Services Manager
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