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496 Genesys Case Studies

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  • Vivo transformed its contact center with an innovative strategy of automation and customization of the customer experience

    Rafael GrottoliIT Director

  • Maintaining strong client connections with cloud

    Edwin SmitCo-founder and Owner

  • A move to omnichannel customer experience makes Cielo more accessible

    Nicolas Wsevolojskoy

  • Nuuday - Customer Case Study

    Michael StinnerHead of CX Operations

  • The University of Texas Rio Grande Valley - Customer Case Study

    Vanessa MaldonadoDirector of Student Service Centers

  • Stanley Steemer - Customer Case Study

    John ParenteDirector of Contact Center Operations

  • TechStyleOS - Customer Case Study

    Jack RobertsDirector, GMS Technology and Applications

  • Boosting customer satisfaction and productivity with a cloud solution

    Luis Chávez TuestaHead of Software and Product Development

  • Sage - Customer Case Study

    Fabien BorrasDirector Customer Operations, Tools, Data and Service

  • Sodexo - Customer Case Study

    Thibault GuerardVP of Customer Experience and Care

  • Elevating lifetime relationships with an innovative customer experience platform

    Kenneth LeeGeneral Manager, IT Solutions

  • Scaling CX operations with one consolidated system

    Andrew MurrellChief Operations Officer

  • SV Gruppe - Customer Case Study

    Manuela LüdkeManaging Director

  • Orchestrating a high-tech, high-touch online shopping experience

    Shanty CantyaVice President of Customer Management

  • Better experiences and ROI with composable CX

    Henry SvendbladChief Technology Officer
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