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566 Genesys Case Studies

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  • Russian Bank Reduces Risk, Expense, And Time For Credit Applications

    Sergei Chikov CIO

  • Integrated service with reductions in costs, gains in productivity and improved customer experience in a SIP environment

    Fabiano Meira Dourado Nunes Director of Customer Services

  • Datamétrica cuts idle time from 43 minutes to zero with Genesys

  • Lighthouse Works - Customer Case Study

    Kyle Johnson President and Chief Executive Officer

  • Nuuday - Customer Case Study

    Michael Stinner Head of CX Operations

  • The University of Texas Rio Grande Valley - Customer Case Study

    Vanessa Maldonado Director of Student Service Centers

  • Stanley Steemer - Customer Case Study

    John Parente Director of Contact Center Operations

  • TechStyleOS - Customer Case Study

    Jack Roberts Director, GMS Technology and Applications

  • Boosting customer satisfaction and productivity with a cloud solution

    Luis Chávez Tuesta Head of Software and Product Development

  • Sage - Customer Case Study

    Fabien Borras Director Customer Operations, Tools, Data and Service

  • Sodexo - Customer Case Study

    Thibault Guerard VP of Customer Experience and Care

  • Elevating lifetime relationships with an innovative customer experience platform

    Kenneth Lee General Manager, IT Solutions

  • Scaling CX operations with one consolidated system

    Andrew Murrell Chief Operations Officer

  • SV Gruppe - Customer Case Study

    Manuela Lüdke Managing Director

  • Orchestrating a high-tech, high-touch online shopping experience

    Shanty Cantya Vice President of Customer Management
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