496 Genesys Case Studies

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  • Leading AI innovation in the financial services market

  • German debt consulting company, eco24, overhauls communication solution to meet customer needs

  • Brazilian bank invests in cloud contact center for scalability and innovation

  • Ticketing leader transforms service with AI

  • Presbyterian - Customer Case Study

  • How Iowa Built a Better Chatbot

  • How The City of Winter Park Increased Productivity with Genesys Cloud

  • How Missouri Used Ai-powered Call Center Technology to Cut Constituent Wait Times in Half

  • Missouri a Case Study in How to Get Smart About Cx

  • How a Virtual Call Center is Helping Alaska Provide Better Public Assistance

  • Utah speeds contact tracing capabilities and prepares for a surge in vaccine distribution using the cloud

  • Redesigning the life insurance experience

  • Northumbrian Water - Customer Case Study

  • bpha - Customer Case Study

  • Eesti Energia - Customer Case Study