496 Genesys Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Genesys and engage help deliver superior customer experience with a cloud-based solution

  • Flexible cloud contact center differentiates with technology for better experience and ROI

  • Advancing automated, empathetic and seamless collections

  • Bringing cloud innovation to advertising

  • Reinventing customer experience in the cloud

  • CareCentrix improves employee engagement with motivation and recognition

  • Senske Services increases total revenue by 300% and improves schedule adherence with nGAGEMENT

  • Ethiopian Airlines improves service delivery and monetizes website window shoppers

  • Cetelem - Customer Case Study

  • FE CREDIT leverages the Genesys EngageTM solution to deliver highly efficient omnichannel customer experiences

  • Barmer GEK and Genesys lead the way to the call center of the future

  • Lyreco Group supports long-term growth with cloud strategy to unify 25 contact centers globally

  • NSPCC uses emerging technologies to reach more children and optimize outcomes

  • Coca-Cola Bottlers’ Sales and Services - Customer Case Study

  • Achieving ambitious business outcomes faster