92 Front Testimonials

"Front’s the best. Front fulfilled more of our wishlist than any other product and enabled us to custom build the rest."

"Front is a no-brainer for teams that have a high volume of email, share an inbox, or collaborate with each other to help service their customer. I love the platform. I wish I had it years ago."

"Front lets us know automatically when we need to follow up."

"We were really wanting to use a tool that could give us group collaboration even if we are working across the world. It’s a great team software and I love how easily I can communicate with my colleagues overseas."

"I loved the app from first sight. ITF always looks at new technology and follows industry trends to keep the most advanced technology in terms of communication and internal system optimization."

"I can say that response time improved twice, meaning now our guys spend less time responding to emails. Accessing company emails on the same platform saves tremendous time of ours that would have been spent on switching between tabs and windows, logging in and out."

"If we ripped out Front tomorrow, we would lose our ability to collaborate behind the scenes. It would slow down our communication back to customers. It would also mean that we’d be walking in with gaps in communication."

"What we want customers to come away with is confidence that their issue will be addressed quickly and completely. Using Front, we’re able to speedily communicate both within our individual teams and with our operations and tech teams when cases need to be escalated. This has allowed us to solve issues much faster."

"Front allows us easily monitor and interact with thousands of conversations at once."

"Communication is so important to client happiness. At Seafoam, we pride ourselves on taking the time to show our work, every step of the way. Front has allowed us to do this more effectively than ever before."

“Before, if I needed to find a specific cost estimate for finance, I would have to look through all the back and forth between us and the customer. It would take forever.”

"Now that our entire organization uses Front to communicate, we’ve noticed tremendous gains in collaboration and efficiency."

“We use tagging automation extensively. It is so flexible and yet powerful because it lets us see where the pain points are across the business, where the team is seeing the biggest inefficiencies. It has been a game changer!”

"Our entire company uses Front — every team. We love how it gamifies email, so we feel like we’re working together to clear out our inboxes."

"Everyone’s singing Front’s praises. A team that was initially reluctant about making the change to Front is now saying, ‘I literally don’t know where I would be without Front."