92 Front Testimonials

"We had no visibility into the process to know where any given deal stood. It was madness.”

"Any team that works collaboratively would benefit from using Front."

"In the end, Front checked most of our boxes and was also the most flexible in terms of APIs."

"Our support needs to be immediate, it needs to meet people wherever they are, and it needs to be human. Our team needed a way to manage fast-paced external communications and distribute conversations among our volunteers, as well as connect remote volunteers."

"Front helps us solve problems better and faster, and it’s cheaper for us."

"If we offered live chat, we’d need a huge staff to accommodate our growing user base, but we just have one person, so it makes more sense to use chat to serve up help articles to give users immediate help and escalate everything else to our rep’s inbox."

"Front is an extremely useful tool for us. Now that we have it, losing this kind of visibility and transparency would be a huge step back for us."

"We bypass all of the extra steps we were taking because all of our communications are now centrally located in Front."

"We have seen a significant increase in communication quality while reducing the daily email burden on our team. Less work, better output, and more consistency as we scale the business."

"Once we implemented Front, we saw that we were doing more revenue per person on the customer sales team. Front allows us to get more things done in a smaller amount of time, more accurately, per person."

“No need to look for any other tool, Front checks every box.”

"Once we reached a certain level of business, it was clear we needed something like Front."

"Front powers our day-to-day client management and keeps our team coordinated. Instead of messy email threads, I can easily assign messages to teammates and work with them in the comments. With Front, we reach inbox zero every day (unless there's a dog in the office and we get distracted)."

"Front was exactly what we were looking for and more."

"The onboarding was easy-peasy. I’ve been involved in a good handful of technology rollouts, and this one was the most seamless. Everyone on the team immediately saw the value of moving to Front from Outlook once they saw the time that it saved them."