92 Front Testimonials

"Front is a no-brainer for teams that have a high volume of email, share an inbox, or collaborate with each other to help service their customer. I love the platform. I wish I had it years ago."

"Now that our entire organization uses Front to communicate, we’ve noticed tremendous gains in collaboration and efficiency."

"We had no visibility into the process to know where any given deal stood. It was madness.”

"Front helps us solve problems better and faster, and it’s cheaper for us."

“Front is the oil in the engine of our client services teams. More than 100 email addresses route messages to the right team, who respond to clients with context and speed. Front has proven that you don't have to sacrifice ease-of-use for efficiency.“

"In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need."

"Front has revolutionized how we communicate internally, making for efficient and effective communication with our guests."

"My team literally could not do what they do without Front. With one tool to manage hundreds of partners and thousands of accounts, Front gives our team the stability and security to work efficiently and deliver a great experience."

"Communication is so important to client happiness. At Seafoam, we pride ourselves on taking the time to show our work, every step of the way. Front has allowed us to do this more effectively than ever before."

"Front’s the best. Front fulfilled more of our wishlist than any other product and enabled us to custom build the rest."

"Front ensures that everyone is on the same page, and that no information falls through the cracks."

"We take a tech-forward approach to how we operate. Part of that is our platform, but part of that is how we use technology to enable our people to be more productive so they can spend more time on strategic conversations with the client and less time on stuff that shouldn’t matter."

"Overall, Front really helps us stay on top of every customer communication – from email to chat to SMS texts."

"Our support needs to be immediate, it needs to meet people wherever they are, and it needs to be human. Our team needed a way to manage fast-paced external communications and distribute conversations among our volunteers, as well as connect remote volunteers."

"We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."