“Front allows our managers to do their jobs better. With Front’s shared inboxes, you can get a birds-eye view of what your team is working on at a glance, rather than having to dive into the weeds to get an understanding of what’s going on."

"Front is a no-brainer for teams that have a high volume of email, share an inbox, or collaborate with each other to help service their customer. I love the platform. I wish I had it years ago."

"The result of having this kind of visibility is faster and more consistent responses both internally and externally, which influence customer satisfaction results."

"Front allows my team to be accountable to each other, to see what each other is doing. It’s made the dynamic on the team significantly better than it was on Zendesk."

"We had no visibility into the process to know where any given deal stood. It was madness.”

"Now that our entire organization uses Front to communicate, we’ve noticed tremendous gains in collaboration and efficiency."

"Front makes it easy to be sure we're not missing emails. It gives us visibility we never had with Outlook."

"Front lets us know automatically when we need to follow up."

"Any team that works collaboratively would benefit from using Front."

"What we want customers to come away with is confidence that their issue will be addressed quickly and completely. Using Front, we’re able to speedily communicate both within our individual teams and with our operations and tech teams when cases need to be escalated. This has allowed us to solve …

"Front has been a game-changer for us in the way we work internally. Having good communication is crucial in an industry where the sales cycle involves multiple touch points, and prompt customer support is crucial."

"Thanks to Front, we are very good at communication, and that sets our team apart."

“Before, if I needed to find a specific cost estimate for finance, I would have to look through all the back and forth between us and the customer. It would take forever.”

"Front helps us solve problems better and faster, and it’s cheaper for us."

"We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."