92 Front Testimonials

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  • "We had no visibility into the process to know where any given deal stood. It was madness.”

  • "Front lets us know automatically when we need to follow up."

  • “The team utilizes templated responses and adds customizations so the email feels personal but doesn’t require a new from-scratch draft every time."

  • “Front is the best collaboration tool for email, and it can not only transform your business but also open many possibilities for enterprises.”

  • "It’s really great that people can share text messages. Before, if somebody was on their day off or on vacation, a text message would be lost until they returned, so somebody would always have to be online and that was such a burden. The ability to share text messaging has …

  • "We have seen a significant increase in communication quality while reducing the daily email burden on our team. Less work, better output, and more consistency as we scale the business."

  • "Front has changed the way we work together, helping us save hours and increasing every team member's productivity."

  • "Comments allow us to make shared decisions on how to answer messages, and as a consequence, we make better decisions."

  • "Our entire company uses Front — every team. We love how it gamifies email, so we feel like we’re working together to clear out our inboxes."

  • "The onboarding was easy-peasy. I’ve been involved in a good handful of technology rollouts, and this one was the most seamless. Everyone on the team immediately saw the value of moving to Front from Outlook once they saw the time that it saved them."

  • "Front is essential to our fast response times and exceptional member experience. We’ve reduced our response time to 30 minutes compared to an industry average of 12 hours. We’re also measuring our CSAT score now. It’s at an all-time high of 97%, way above the average in our industry."

  • "We’ve cut the volume of certain reservation inboxes easily by 50%, and now Front acts as our source of truth for account data."

  • "Overall, Front really helps us stay on top of every customer communication – from email to chat to SMS texts."

  • "Once we implemented Front, we saw that we were doing more revenue per person on the customer sales team. Front allows us to get more things done in a smaller amount of time, more accurately, per person."

  • "We knew Front could keep us organized and consistent in a way no other tool could."