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"Thanks to Front, we are very good at communication, and that sets our team apart."
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"With Front, we can predict business trends, better prepare for seasonality, and make appropriate plans for team members’ vacations."
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"Front makes it easy to be sure we're not missing emails. It gives us visibility we never had with Outlook."
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"Before, agents had to log into Avianis, enter a trip number, copy data, and paste it into an email — a process that could take 5 to 10 minutes. Now, Front’s dynamic objects grab it for them."
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“Front is mission critical to our customer communication strategy, and we couldn't go back to life before Front. We experienced a lot of stress and uncertainty with Google Groups and struggled to deliver the customer experience we wanted.”
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"We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."
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"We have seen a significant increase in communication quality while reducing the daily email burden on our team. Less work, better output, and more consistency as we scale the business."
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“Front is the oil in the engine of our client services teams. More than 100 email addresses route messages to the right team, who respond to clients with context and speed. Front has proven that you don't have to sacrifice ease-of-use for efficiency.“
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"In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need."
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"We’ve cut the volume of certain reservation inboxes easily by 50%, and now Front acts as our source of truth for account data."
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"We wanted a way to ensure customers got a fluid, helpful experience. That just wasn't happening with the stock apps we were using, so we went on the hunt for something better. That's when we stumbled upon Front, and we haven't looked back since."
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"Communication is so important to client happiness. At Seafoam, we pride ourselves on taking the time to show our work, every step of the way. Front has allowed us to do this more effectively than ever before."
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"Everyone’s singing Front’s praises. A team that was initially reluctant about making the change to Front is now saying, ‘I literally don’t know where I would be without Front."
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"Front has been an integral part of Zesty's operations from the beginning. We've been really happy with it."
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“Front has been a game changer. Now we manage every aspect of the customer lifecycle in Front.”