“Front has been a game changer. Now we manage every aspect of the customer lifecycle in Front.”
"We’ve cut the volume of certain reservation inboxes easily by 50%, and now Front acts as our source of truth for account data."
“Morningside relies on Front to organize effective communication between all departments involved in the project lifecycle."
"Front puts a science behind our business. We have concrete numbers that we can communicate to our clients and say ‘this is what you can expect when you work with us."
“No need to look for any other tool, Front checks every box.”
"Front is the best product I’ve ever used."
"If we offered live chat, we’d need a huge staff to accommodate our growing user base, but we just have one person, so it makes more sense to use chat to serve up help articles to give users immediate help and escalate everything else to our rep’s inbox."
"We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."