"We had no visibility into the process to know where any given deal stood. It was madness.”
"Any team that works collaboratively would benefit from using Front."
"In the end, Front checked most of our boxes and was also the most flexible in terms of APIs."
"Now that our entire organization uses Front to communicate, we’ve noticed tremendous gains in collaboration and efficiency."
"Front has aligned all of our customer communications in one place so that we can offer better customer support. We have faster response times, and can communicate with customers how they want to be communicated with — whether that’s via SMS texts, chat, email, or phone."
"It’s really great that people can share text messages. Before, if somebody was on their day off or on vacation, a text message would be lost until they returned, so somebody would always have to be online and that was such a burden. The ability to share text messaging has been amazing."
"Before, we didn’t have any tools that tracked our speed. Now, I can quantify our response time. It’s gone up by 500%."
"Front has revolutionized how we communicate internally, making for efficient and effective communication with our guests."