92 Front Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “Front helps me structure and plan my day. It’s helped me be more proactive about my work, rather than reactive."

  • “Before, if I needed to find a specific cost estimate for finance, I would have to look through all the back and forth between us and the customer. It would take forever.”

  • "We had no visibility into the process to know where any given deal stood. It was madness.”

  • "It only made sense for a company that solves problems using automation to partner with organizations that could do the same for us. Front is an excellent example of that."

  • "Front has transformed our team dynamic."

  • “The team utilizes templated responses and adds customizations so the email feels personal but doesn’t require a new from-scratch draft every time."

  • "Rather than setting a Success Manager’s threshold at, say, 50 clients, we’re able to analyze the amount of work that’s required for each client and make threshold determinations based on client need rather than sheer volume.”

  • "If we ripped out Front tomorrow, we would lose our ability to collaborate behind the scenes. It would slow down our communication back to customers. It would also mean that we’d be walking in with gaps in communication."

  • "We’re able to follow the conversation every step of the way and reduce any risk of oversight or miscommunication. Using Front allows us to provide personalized experiences and a level of service that exceeds client expectations."

  • "We take a tech-forward approach to how we operate. Part of that is our platform, but part of that is how we use technology to enable our people to be more productive so they can spend more time on strategic conversations with the client and less time on stuff that …

  • "Communication is so important to client happiness. At Seafoam, we pride ourselves on taking the time to show our work, every step of the way. Front has allowed us to do this more effectively than ever before."

  • "Front helps us solve problems better and faster, and it’s cheaper for us."

  • “Front is the oil in the engine of our client services teams. More than 100 email addresses route messages to the right team, who respond to clients with context and speed. Front has proven that you don't have to sacrifice ease-of-use for efficiency.“

  • "In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need."

  • "Thanks to Front, we are very good at communication, and that sets our team apart."