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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 3018 reference ratings
4.8/5.0 (3018)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • “If you look at Salesforce, they have a scaled-down version of Salesforce for SMBs, but that doesn't really help because we still need people with knowledge of running queries and …

    Steven Khuong Cofounder and Chief Executive Officer

  • “Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just …

    Chris Gaulin Product Manager

  • “Access is not a web application so we couldn’t manage our data remotely. We were looking for a sales CRM tool that will help manage client info, link with our …

    Tarik Rovcanin Marketing and Subscription Manager
80 more testimonials currently locked

39 Case Studies

  • Effective Solutions chooses Freshsales to monitor and enhance its sales performance

    Eduardo Sandoval Founder

  • Avanse Financial Services, an education-focused new-age NBFC, chooses Freshsales and Freshdesk to …

  • How Cadence Health saw a 50% increase in employee productivity with Freshsales

    Leanne Cooper Founder & Director
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 2,098,489+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.