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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2801 reference ratings
4.8/5.0 (2801)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • "We outgrew our Trello board to keep track of leads. Freshsales is simple and well designed, while still powerful and highly customizable."

  • “The tools of Freshworks CRM (formerly Freshsales) to track sales are quite complete. It gives you a lot of important information to analyze the process of selling a product from …

  • “Freshsales helps us manage all our sales activities with just one tool. The inbuilt Sales Campaigns feature is very easy to use and offers smart features. We have been able …

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39 Case Studies

  • How California SaaS startup—Shortlist cut cost by 50% and sustained growth with …

  • How Big Shot’s productivity skyrocketed by 10x using workflow automations

  • Freshsales accelerates the sales cycle of CliqStudios by 35%

38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.