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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2841 reference ratings
4.8/5.0 (2841)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • “The new Freshsales Web Forms allowed us to quickly implement contact forms for our new website with no API programming. This is a valuable new feature.”

    Lance A. Simon Chief Executive Officer

  • “The adoption rate was significantly higher, thanks to the two training sessions created in collaboration with the Freshworks team. This uptick in adoption helped the sales team manage the lead …

    CliqStudios Director of Technology

  • "It’s fresh and nice. I am coming from the aspects of using InfusionSoft, Ontraport and many other Marketing Automation / CRM tools. You are giving serious competition to these guys …

    Pramodh BN Samatha Digital Solutions Private Limited
80 more testimonials currently locked

39 Case Studies

  • Blue Nile’s crown jewel Ultra-personalized sales and service

    Michael Hopkins Senior Vice President of Sales and Service

  • How Vantage Circle Increased Customer Reach-Out by 30% with Freshsales

    Anjan Pathak Co-Founder and Chief Technology Officer

  • Why Freshsales was the right choice for DRIVE

    Steve Kolb Owner
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,911,109+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.