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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2870 reference ratings
4.8/5.0 (2870)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • “The adoption rate was significantly higher, thanks to the two training sessions created in collaboration with the Freshworks team. This uptick in adoption helped the sales team manage the lead …

  • “Freshsales has many features that can help small companies to grow fast with limited resources.”

  • "There are so many deals in the pipeline and sometimes you tend to miss context into those deals. With the discussion feature, we can simply tag our colleagues across departments …

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39 Case Studies

  • How Lori Systems transformed its sales and business with Freshsales

  • Why Planned Marketing switched from Insightly to Freshsales

  • How Bluekore saved 40% in costs with Freshsales and brought sales, support …

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36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.