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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 3009 reference ratings
4.8/5.0 (3009)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • “Sales Campaigns is perfect for inbound and outbound sales emails. We have the flexibility to choose between Classic or Smart campaigns. With Sales Campaigns, and website and in-app tracking integrated, …

  • “The adoption rate was significantly higher, thanks to the two training sessions created in collaboration with the Freshworks team. This uptick in adoption helped the sales team manage the lead …

  • “Prior to using Freshsales, our processes were largely manual. There was a huge risk of deals falling through the cracks. The amount of time we took from analysis to installation …

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39 Case Studies

  • How California SaaS startup—Shortlist cut cost by 50% and sustained growth with …

  • How Freshsales helps TRIBUS qualify and close deals better

  • TKF Telecom France brings its diverse sales ecosystem together with Freshsales

38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.