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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2820 reference ratings
4.8/5.0 (2820)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • "Freshsales is easy to use, and it gives us everything we need to reach out to new customers. This means we can just focus on one thing—new sales!"

  • "Zoho was immediately ditched the minute I discovered Freshsales. The beautiful user interface, custom fields, and the fact that you can easily sort your leads by your own custom fields …

  • “Two years ago, we couldn’t measure our conversion rates. We didn’t know which leads went from sign-up, to demo, to closing. Our account executives didn’t know where our leads are …

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39 Case Studies

  • Avanse Financial Services, an education-focused new-age NBFC, chooses Freshsales and Freshdesk to …

  • How Big Shot’s productivity skyrocketed by 10x using workflow automations

  • Byond Travel improves customer experience by 10X with Freshsales

38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.