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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 3062 reference ratings
4.8/5.0 (3062)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • “Our small team was expanding owing to our growing customer base, and it was difficult to scale with Trello due to its limited features. We started to grow out of …

  • “Our initial choice SalesforceIQ did not offer easy API integration, and came with too many customizations which were bells and whistles for our sales team. We were paying over $300 …

  • “With [Freshsales], the interface is straightforward, we get deeper visibility into our sales pipeline and we’re able to generate powerful reports—in one hassle-free package.”

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39 Case Studies

  • Progressive Direct retains over 15% of at-risk customers with Freshsales

  • Precia Molen increases revenue by 15% with Freshsales

  • Kongskilde Industries goes live in 4 months with Freshsales

38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.