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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2843 reference ratings
4.8/5.0 (2843)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • “Freshsales is more than comparable to the better-known CRMs out there, yet at a much lower price point for features like email analytics and bulk emails. It’s a flexible CRM …

  • “With [Freshsales], the interface is straightforward, we get deeper visibility into our sales pipeline and we’re able to generate powerful reports—in one hassle-free package.”

  • “Very quickly, we realized the importance of using a cloud CRM to enable our new strategic direction. We were already using Freshdesk, so it made perfect sense for us to …

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39 Case Studies

  • How Curacubby recorded a 150% increase in conversion rate with Freshsales

  • Employees at Kongskilde select Freshsales as the best platform to digitize their …

  • Avanse Financial Services, an education-focused new-age NBFC, chooses Freshsales and Freshdesk to …

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36 Customer Videos

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Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.