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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2914 reference ratings
4.8/5.0 (2914)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • "It’s fresh and nice. I am coming from the aspects of using InfusionSoft, Ontraport and many other Marketing Automation / CRM tools. You are giving serious competition to these guys …

    Pramodh BN Samatha Digital Solutions Private Limited

  • “Freshsales always helps us to be a step ahead and Workflows are the latest in that line. They think through everything and they listen to customers' ideas. I can't imagine …

    Davi de Paulo IT Manager

  • “We saw a 40% increase in revenue in just six months! Freshworks CRM helps us focus on what we do best.”

    Simon Shanks Head of Sales
80 more testimonials currently locked

39 Case Studies

  • Employees at Kongskilde select Freshsales as the best platform to digitize their …

    Kim Johnsen Chief Creative Officer

  • Byond Travel improves customer experience by 10X with Freshsales

    Aashray Patel Partnerships and Marketing

  • How Lori Systems transformed its sales and business with Freshsales

    Louise Bouton Product Operations Manager
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,944,452+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.