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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2898 reference ratings
4.8/5.0 (2898)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • “I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have …

    Dylan T Eagle Business Development

  • “Access is not a web application so we couldn’t manage our data remotely. We were looking for a sales CRM tool that will help manage client info, link with our …

    Tarik Rovcanin Marketing and Subscription Manager

  • “Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in …

    Pradeep K Founder & Chief Operating Officer
80 more testimonials currently locked

39 Case Studies

  • Avanse Financial Services, an education-focused new-age NBFC, chooses Freshsales and Freshdesk to …

  • How Freshsales helps Explara close more high-value deals in the global event …

    Santosh Panda Founder & Chief Executive Officer

  • How UK-based family business, Finders International improved customer targeting with Freshsales CRM

    Robert Czik Managing Director
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,923,751+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.