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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 3038 reference ratings
4.8/5.0 (3038)
  • Winter 2026 Top Performer CRM Software
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …

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81Testimonials

  • “Insightly worked well with gmail but didn’t recognize existing tasks. Prosperworks was limited on custom fields, and Pipedrive didn’t allow bulk emails. Although these CRMs were affordable, because of the …

    Mary Ann Manzano Founder & Director

  • “We integrated Web Forms into our site and it immediately improved our lead generation. Now each lead appears immediately in Freshsales and we can start working with it right away! …

    Erik Endress Chief Executive Officer

  • “The onboarding and implementation was also very easy. Every time we onboard a salesperson onto the Freshsales platform, we would sit with them for around 30 minutes, with 20 minutes …

    Laura Cuttill Practice Lead
80 more testimonials currently locked

39 Case Studies

  • How Evans Manufacturing lives up to its full potential with Freshsales

    Triloki Rawat Director Infrastructure and Applications

  • How Cadence Health saw a 50% increase in employee productivity with Freshsales

    Leanne Cooper Founder & Director

  • How Chargebee grew hand-in-hand with Freshsales CRM

    Germain Brion Vice President of Sales
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 2,123,298+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.