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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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Customer Rating Review Scorebased on 2575 reference ratings
4.8/5.0 (2575)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCRM Software
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

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81Testimonials

  • “Our small team was expanding owing to our growing customer base, and it was difficult to scale with Trello due to its limited features. We started to grow out of it.”

    Erica MannherzCo-founder, Business Development + Growth
80 more testimonialscurrently locked

39 Case Studies

  • How Freshsales, integrated with Freshdesk and Freshchat, helped Progressive Direct retain over 15% of its at-risk customers

    Simon LindsayManaging Director
38 more case studiescurrently locked

36 Customer Videos

35 more videoscurrently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,838,372+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.