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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2760 reference ratings
4.8/5.0 (2760)
  • Winter 2025 Top Performer CRM Software
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81Testimonials

  • “We had no intelligence, no automation, no revenue forecasting, nor ability to attract opportunities and analyze close dates. We tried our best to manage everything with spreadsheets but our attrition …

    Kevin Jordan Co-Founder and Head-Sales & Business Development

  • “I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have …

    Dylan T Eagle Business Development

  • “Over time, Insightly seemed like a basic contact management system, and didn’t offer much to improve our sales practice. After a while, we practically used it as nothing more than …

    Allison Sanka Director of Marketing Operations
80 more testimonials currently locked

39 Case Studies

  • Impact reduced its CRM spends by 80% with Freshsales

    Susan Sheinkopf Director of sales and marketing

  • How Bluekore saved 40% in costs with Freshsales and brought sales, support …

    Mary Ann Manzano Founder & Director

  • How Freshsales helps TRIBUS qualify and close deals better

    Jeff Harris Vice President - Business Development
38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,894,872+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.