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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2978 reference ratings
4.8/5.0 (2978)
  • Winter 2026 Top Performer CRM Software

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81Testimonials

  • “Freshsales is more than comparable to the better-known CRMs out there, yet at a much lower price point for features like email analytics and bulk emails. It’s a flexible CRM …

  • "Freshsales lead scoring makes it easy to see the leads who are responding well and who can possibly convert to a deal. The social profiles being auto-enriched helps us prioritize …

  • “The onboarding and implementation was also very easy. Every time we onboard a salesperson onto the Freshsales platform, we would sit with them for around 30 minutes, with 20 minutes …

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39 Case Studies

  • How Cadence Health saw a 50% increase in employee productivity with Freshsales

  • Blue Nile’s crown jewel Ultra-personalized sales and service

  • How Chargebee grew hand-in-hand with Freshsales CRM

38 more case studies currently locked

36 Customer Videos

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Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.