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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Relationship Management (CRM)

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2799 reference ratings
4.8/5.0 (2799)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • "Freshsales lead scoring makes it easy to see the leads who are responding well and who can possibly convert to a deal. The social profiles being auto-enriched helps us prioritize …

    Rajath KM Hyperverge

  • “Streak was a lightweight and flexible CRM. It was great for Martin and I to use during the beta phase of our product. It was something quick to step into …

    Joey Frasier Co-founder and Chief Operating Officer

  • “The adoption rate was significantly higher, thanks to the two training sessions created in collaboration with the Freshworks team. This uptick in adoption helped the sales team manage the lead …

    CliqStudios Director of Technology
80 more testimonials currently locked

39 Case Studies

  • Effective Solutions chooses Freshsales to monitor and enhance its sales performance

    Eduardo Sandoval Founder

  • How Freshsales helps Explara close more high-value deals in the global event …

    Santosh Panda Founder & Chief Executive Officer

  • Freshsales accelerates the sales cycle of CliqStudios by 35%

38 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 1,907,416+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.