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Freshsales

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Read 81 Freshsales reviews and testimonials from customers, explore 39 case studies and customer success stories, and watch 36 customer videos to see why companies chose Freshsales as their Customer Engagement Software

Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

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  • 81 Testimonials View
  • 39 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 2952 reference ratings
4.8/5.0 (2952)
  • Winter 2026 Top Performer CRM Software
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81Testimonials

  • “We love [Freshsales]. It’s fast, easy and intuitive. Workflows specifically eliminate manual work for us, so my team can spend more time calling and onboarding our prospects and clients.”

    Bruce Kamm Chief Evolutionary Officer

  • “It’s a very intuitive platform and very useful for sales. I can view my deals and add my notes. The platform is very user-friendly.”

    Eduardo Sandoval Founder

  • “While the Precia Molen Group uses Microsoft Dynamics, India is the only exception in using Freshsales CRM. We convinced the Group in France that Freshsales is better because sales teams …

    Santhosh Ramakrishnan Key Account and Export Manager
80 more testimonials currently locked

39 Case Studies

  • Blue Nile’s crown jewel Ultra-personalized sales and service

    Michael Hopkins Senior Vice President of Sales and Service

  • How Advertas saved 58% of its CRM cost by migrating from Salesforce …

    Laura Cuttill Practice Lead

  • How OmniPACS recorded a 50% increase in customer satisfaction with Freshsales

    Kevin Jordan Co-Founder and Head-Sales & Business Development
38 more case studies currently locked

36 Customer Videos

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Additional Freshsales Information & Resources

Read Freshsales Reviews, Testimonials & Customer References from 81 real Freshsales customers.

Browse Freshsales Case Studies, Customer Success Stories, & Customer References from 39 businesses that use Freshsales.

Watch Freshsales Customer Videos to learn why 36 businesses chose Freshsales.

FeaturedCustomers has 2,024,771+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.