35 FranConnect Testimonials

“FranConnect is a one-stop tool that allows me to efficiently manage my entire sales process. It’s helping us meet our business goals.”

“With FranConnect we have the ability to look at analytics to see trends and averages. We can see how we’re doing and what we need to focus on per category. We never had that before and it is a big help. The intuitive report platform takes our data and puts it into a powerful analytical report that shows our progress overall, scores on key indicators in the company, and on areas of focus.”

“We’re a big proponent of engagement, People are our biggest asset.”

“Throughout my experience in marketing and brand development, I have never had one allencompassing technology system that provided a simple platform for marketing efforts while measuring results; until now. The Paul Davis vision is to provide extraordinary care while serving people in their time of need, and FranConnect allows us to easily reach the people we care about most – our customers.”

“FranConnect is the most complete solution that addresses the key components all franchisors need. It enhances our productivity in our day-to-day operations.”

"FranConnect enables us to effectively monitor and improve our system engagement on an ongoing basis.”

"By using FranConnect, we’ve seen an increase in prospect engagement and we’re moving them more quickly through the entire sales process.”

“The lead nurturing and reputation management capabilities make a big difference. Being a franchisee is challenging no matter what industry you’re in. You are pulled in a lot of different directions. FranConnect gives our franchisees the visibility into what consumers are saying about their business in one place. This is a big benefit. They are getting great customer feedback very efficiently.”

“The store level or frontline is our primary audience. They use the World Manager tool the most out of everyone. They log into the platform for their training, to see product updates, view lead times, and even to report an incident.”

“We use Quick Links to store our order forms so it’s one central place for stores to order from. We also link all our e-Learning there as well. It’s become our library of internal policies and procedures, which Anique looks after, and is doing a lot of work to regularly update in the background. We’ve recently started dabbling in things like written tests, but only for a small group of individuals that are going through our leadership program.”

“When I came on board with On Deck Concepts, I spent a lot of time setting up the foundation for our training programs. Using WorldManager, which we call On Deck University, and being able to bring everyone onto one platform really helped streamline everything – especially the engagement between our team members. It’s been exciting to see the impact this platform has had on our organization and we look forward to many more years using the World Manager product!”

“I think the beauty of FranConnect is the fact that it’s a single resource, a single place to turn to so that you don’t have a fragmented landscape for the franchisee. It helps us make sure we’re always looking at ways to take advantage of that. We are having great success with recently implementing the FranConnect Opener module to streamline the franchisee onboarding process.”

“Mosquito Hunters and Lawn Doctor are mainly seasonal businesses, so the ramp up is quick. If they came into the system in November and December, we want them to start servicing right away. So, it’s usually a four-week span, from the time they sign to heading into training. Ecomaids is a little bit longer span at 6 to 8 weeks. The great thing about these service model brands is we can get them open quickly because there’s no brickand-mortar store to build out.”

“We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand. Whether you are a party host at Zone Bowling, a bartender at King Pin or a café attendant at Timezone India, your platform is designed for you. You won’t see out of date or irrelevant content; it’s always fun, colourful and on-point and reflects who we are.”

“We are a very complex organisation dabbling in various sectors and with many tiers across multiple locations. World Manager has allowed us to effectively communicate with team members in their relevant divisions with minimum effort. The Service Desk has been a game changer for us, giving management full visibility of issues at a venue level, and allowing detailed reporting which helps with more accurate workforce planning. Managing the employee’s employment life cycle is also another added benefit of the program.”