35 FranConnect Testimonials

“FranConnect connects all areas of a franchise organization - from development and grand openings, to driving leads and tracking franchisee marketing efforts, the value of having all of this inofrtmation in one place is immeasurable. It introduces a certain fluidity between departments to share information, helping to prevent silos within your organization. It’s an important system that has really helped Lightbridge Academy thrive.”

"This integrated solution, powered by FranConnect, has transformed our ability to develop and maintain a well-trained, compliant workforce across our expanding network, It’s not just about teaching skills – it’s about building a culture of excellence and consistency across every Teriyaki Madness location, no matter where it’s located."

"FranConnect enables us to effectively monitor and improve our system engagement on an ongoing basis.”

“I was going on vacation out of town, but I had a newsletter that I wanted to share. I chose to send it to leads that went back a year or two, and send it out on a Friday afternoon. My email inbox was overfowing with notifcations, in a good way, with the number of responses from that newsletter. Within 10 minutes I had 44 leads on my desktop. It was crazy!"

“FranConnect, together with Lumin.ai, has achieved the highest ROI of any platform in use by Floor Coverings International”

“Overall, FranConnect has helped us become more organized and efficient, especially on the sales end of our business. We’re able to keep better track of our leads, which ultimately helps us engage our prospective franchisees more than we were ever able to in the past. The same goes for the operations side of our business - FranConnect creates a central place for all of our current franchisee information, while at the same time keeping track of where future locations are in their development process.”

“We’re a big proponent of engagement, People are our biggest asset.”

“Sport Clips started franchising in the early90s, so they have over 25 years of experience building systems and processes. To make sure that our store owners are successful, we take them through every element of each process. We want to make sure that they are armed with the tools and information that they need.”

“What we were trying to do was roll up the data and understand what we were doing, That includes where we were falling short, where we were collectively the best, where did training drive activity, action, and results, and where it did not.”

“With FranConnect we have the ability to look at analytics to see trends and averages. We can see how we’re doing and what we need to focus on per category. We never had that before and it is a big help. The intuitive report platform takes our data and puts it into a powerful analytical report that shows our progress overall, scores on key indicators in the company, and on areas of focus.”

“Scheduling Rate and Lead Funnel Rate are the main metrics we use to evaluate our Sales Process, both have improved substantially, which is a game changer for us.”

"All the audit forms are included in RizePoint, and the operator can complete the audit paper-free, which saves them a lot of prep time. Once the audit is complete, the data is already captured — meaning no manual data entry! Our managers were thrilled. I would recommend RizePoint to any franchisee. It has helped us improve operations, and based on my experience I know it would be an essential tool for other organizations too."

"For more than 10 years, Arby’s harnessed RizePoint for its internal assessment—the Arby’s Operations Review (A.O.R.)—a 200+ question, comprehensive assessment of performance in front- and back-of-house operations and policies related to Food Safety, Arby’s Standards, and Guest Experience (e.g., quality, order accuracy, speed of service, staff friendliness, cleanliness, and team engagement)."

"Compared to all the other companies we were looking at, it was pretty easy to tell that RizePoint employees were really on board with helping us and really wanted to help us grow. It’s been invaluable."

“This integrated solution, powered by FranConnect, has transformed our ability to develop and maintain a welltrained, compliant workforce across our expanding network, It’s not just about teaching skills – it’s about building a culture of excellence and consistency across every Teriyaki Madness location, no matter where it’s located.”