FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 27 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2347 reference ratings
4.7/5.0 (2347)
  • Spring 2026 Market Leader Quality Management Software

More from FranConnect

Featured Testimonials

  • "We rely on our international field team to help us be the eyes and ears in the business, but they can only be so many places at so many times …

  • “FranConnect is the most complete solution that addresses the key components all franchisors need. It enhances our productivity in our day-to-day operations.”

  • "By using FranConnect, we’ve seen an increase in prospect engagement and we’re moving them more quickly through the entire sales process.”

Featured Case Studies

  • How automated corrective action drove a 5% increase in global brand consistency

  • How Franchisee Engagement and Technology Adoption Lead to Better Performance

  • Paul Davis and FranConnect Improve Brand Compliance and Effectiveness Across the Franchise …

Featured Customer Videos

  • FranNet - Customer Success Story (Jania Bailey - Chief Financial Officer)
  • Capriotti’s - Customer Success Story (David Bloom - Chief Operating & Development Officer)
  • Bojangles - Customer Success Story (Kris Larson - Senior Director of Franchies Sales)

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 27 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.