FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 34 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2461 reference ratings
4.7/5.0 (2461)
  • Spring 2026 Market Leader Quality Management Software
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Featured Testimonials

  • “I was going on vacation out of town, but I had a newsletter that I wanted to share. I chose to send it to leads that went back a year …

    Kimberly Haidacher Development Coordinator

  • "We rely on our international field team to help us be the eyes and ears in the business, but they can only be so many places at so many times …

    Johnny Tellez Vice President of International Operations and Training

  • “Throughout my experience in marketing and brand development, I have never had one allencompassing technology system that provided a simple platform for marketing efforts while measuring results; until now. The …

    A.L. Whitaker Director of Marketing
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Featured Case Studies

  • Happinest Parent Company Reduces Days to First Dollar Relying on FranConnect Opener

    Chris McGeary Vice President Happinest

  • Neighborly Brands Utilizes FranConnect to Streamline Operations & Drive Growth

    Mary Thompson Chief Operating Officer

  • Lightbridge Academy Connects Organization to Prevent Siloes with FranConnect Sky

    Brenda Febbo Chief Marketing Officer
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Featured Customer Videos

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Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 34 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.

FeaturedCustomers has 2,068,098+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.