FranConnect

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Read 35 FranConnect reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 19 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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Customer Rating Review Scorebased on 2069 reference ratings
4.7/5.0 (2069)
  • Market Leader 2025 2025
    Spring 2025Market LeaderQuality Management Software

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Featured Testimonials

  • "This integrated solution, powered by FranConnect, has transformed our ability to develop and maintain a well-trained, compliant workforce across our expanding network, It’s not just about teaching skills – it’s about building a culture of excellence and consistency across every Teriyaki Madness location, no matter where it’s located."

  • “When I came on board with On Deck Concepts, I spent a lot of time setting up the foundation for our training programs. Using WorldManager, which we call On Deck University, and being able to bring everyone onto one platform really helped streamline everything – especially the engagement between our team members. It’s been exciting to see the impact this platform has had on our organization and we look forward to many more years using the World Manager product!”

  • “This integrated solution, powered by FranConnect, has transformed our ability to develop and maintain a welltrained, compliant workforce across our expanding network, It’s not just about teaching skills – it’s about building a culture of excellence and consistency across every Teriyaki Madness location, no matter where it’s located.”

Featured Case Studies

  • Enhancing Food Safety and Quality Management with RizePoint: A Sysco Success Story

  • Streamlining Training with FranConnect On Deck Concepts’ Road to Success

  • Neighborly Brands Utilizes FranConnect to Streamline Operations & Drive Growth

Featured Customer Videos

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 19 businesses chose FranConnect.