FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 34 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2494 reference ratings
4.7/5.0 (2494)
  • Spring 2026 Market Leader Quality Management Software

More from FranConnect

Featured Testimonials

  • “We are a very complex organisation dabbling in various sectors and with many tiers across multiple locations. World Manager has allowed us to effectively communicate with team members in their …

  • “We’re a big proponent of engagement, People are our biggest asset.”

  • “Overall, FranConnect has helped us become more organized and efficient, especially on the sales end of our business. We’re able to keep better track of our leads, which ultimately helps …

Featured Case Studies

  • Happinest Parent Company Reduces Days to First Dollar Relying on FranConnect Opener

  • YMCA Improving Efficiency in Processes and Better Control Over What Their Teams …

  • On Deck Concepts reduces front-line turnover with FranConnect

Featured Customer Videos

  • How Aroma Joe’s uses the World Manager module to improve employee training for improved onboarding and engagement while maintaining consistency and streamlining the training experience when opening a new door
  • Pickerings Group of Companies - Customer Success Story (Allison Mckay - Chief Operating Officer)
  • Taco John's - Customer Success Story (Brooks Speirs - Vice President of Franchse Development)

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 34 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.