FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.
"We rely on our international field team to help us be the eyes and ears in the business, but they can only be so many places at so many times and they can only speak so many languages."
"For more than 10 years, Arby’s harnessed RizePoint for its internal assessment—the Arby’s Operations Review (A.O.R.)—a 200+ question, comprehensive assessment of performance in front- and back-of-house operations and policies related to Food Safety, Arby’s Standards, and Guest Experience (e.g., quality, order accuracy, speed of service, staff friendliness, cleanliness, and team engagement)."
“The lead nurturing and reputation management capabilities make a big difference. Being a franchisee is challenging no matter what industry you’re in. You are pulled in a lot of different directions. FranConnect gives our franchisees the visibility into what consumers are saying about their business in one place. This is a big benefit. They are getting great customer feedback very efficiently.”
Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.
Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.
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