FranConnect

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Read 35 FranConnect reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 19 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 35 Testimonials View
  • 28 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 2267 reference ratings
4.7/5.0 (2267)
  • Spring 2025 Market Leader Quality Management Software
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Featured Testimonials

  • “With FranConnect we have the ability to look at analytics to see trends and averages. We can see how we’re doing and what we need to focus on per category. …

    Chris Hammond Regional Franchise Director

  • “I was going on vacation out of town, but I had a newsletter that I wanted to share. I chose to send it to leads that went back a year …

    Kimberly Haidacher Development Coordinator

  • “We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand. Whether you are a …

    Belinda Falzon Chief Operations Officer & Chief People Officer
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Featured Case Studies

  • Industry Leader Revolutionizes Audits to Transform their Future with FranConnect’s RizePoint

    Johnny Tellez Vice President of International Operations and Training

  • Happinest Parent Company Reduces Days to First Dollar Relying on FranConnect Opener

    Chris McGeary Vice President Happinest

  • The Entertainment & Education Group creating custom branded training and communications platforms …

    Belinda Falzon Chief Operations Officer & Chief People Officer
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Featured Customer Videos

  • Capriotti’s - Customer Success Story (David Bloom - Chief Operating & Development Officer)
    Play Video
    David Bloom Chief Operating & Development Officer
  • How Tropical Smoothie Cafe grew from 350 to 1215 locations using FranConnect
    Play Video
    Charles Watson Chief Executive Officer
  • How our tool streamlined lead generation, goal achievement, and overall growth efficiently and effectively, making us a must-have industry leader
    Play Video
    Eric Taylor Vice President of Development
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Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 19 businesses chose FranConnect.

FeaturedCustomers has 1,903,683+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.