FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 34 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2401 reference ratings
4.7/5.0 (2401)
  • Spring 2026 Market Leader Quality Management Software
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Featured Testimonials

  • “We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand. Whether you are a …

    Belinda Falzon Chief Operations Officer & Chief People Officer

  • “With FranConnect we have the ability to look at analytics to see trends and averages. We can see how we’re doing and what we need to focus on per category. …

    Chris Hammond Regional Franchise Director

  • “Sport Clips started franchising in the early90s, so they have over 25 years of experience building systems and processes. To make sure that our store owners are successful, we take …

    Sara Belanger Vice President of Operations
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Featured Case Studies

  • Teriyaki Madness transforms training and compliance with FranConnect, boosting performance by 2.1x

  • Leading Home Services Brand Dramatically Improves Lead Generation and Deal Closure Rates

    Tom Wood Chief Executive Officer

  • Snooze Australia Increases Productivity with Streamlined Communication Methods Using FranConnect’s World Manager

    Yolanda Cummings General Manager-People
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Featured Customer Videos

  • How they utilized the software to empower a personal touch, nurture relationships, and close deals effectively
    Play Video
    Bruce Burnett Vice President of Franchse & Developement
  • How our tool streamlined lead generation, goal achievement, and overall growth efficiently and effectively, making us a must-have industry leader
    Play Video
    Eric Taylor Vice President of Development
  • Hear the CDO’s perspective on the importance of a single unified solution to integrate franchise development, FDD’s, Project management, franchisee management and more. FranConnect has powered QDOBA since 2018
    Play Video
    Jim Sullivan Chief Development Officer
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Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 34 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.

FeaturedCustomers has 1,966,069+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.