FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 27 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2264 reference ratings
4.7/5.0 (2264)
  • Spring 2025 Market Leader Quality Management Software

More from FranConnect

Featured Testimonials

  • “What we were trying to do was roll up the data and understand what we were doing, That includes where we were falling short, where we were collectively the best, …

  • “With FranConnect we have the ability to look at analytics to see trends and averages. We can see how we’re doing and what we need to focus on per category. …

  • “We’re really able to use it from the prospect state all the way to the signing of the franchise agreement, to the development, to real estate. Everything and all, we’re …

Featured Case Studies

  • How automated corrective action drove a 5% increase in global brand consistency

  • YMCA Improving Efficiency in Processes and Better Control Over What Their Teams …

  • Batteries Plus Reaches 70% of its Annual Target by Q1 with FranConnect’s …

Featured Customer Videos

  • How FranConnect powers their sales and opening. HOA Brands is the parent company of Hoots Wings and Hooters of America and a customer since 2016
  • How FranConnect software serves as the system of record to aggregate disparate data from sources across the enterprise at this fast-growing franchise business. Freddy’s is a new FranConnect customer
  • Capriotti’s - Customer Success Story (David Bloom - Chief Operating & Development Officer)

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 27 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.