FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.
“The store level or frontline is our primary audience. They use the World Manager tool the most out of everyone. They log into the platform for their training, to see product updates, view lead times, and even to report an incident.”
"By using FranConnect, we’ve seen an increase in prospect engagement and we’re moving them more quickly through the entire sales process.”
"All the audit forms are included in RizePoint, and the operator can complete the audit paper-free, which saves them a lot of prep time. Once the audit is complete, the data is already captured — meaning no manual data entry! Our managers were thrilled. I would recommend RizePoint to any franchisee. It has helped us improve operations, and based on my experience I know it would be an essential tool for other organizations too."
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