FranConnect

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Read 35 FranConnect reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 19 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 35 Testimonials View
  • 28 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 2219 reference ratings
4.7/5.0 (2219)
  • Spring 2025 Market Leader Quality Management Software
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Featured Testimonials

  • “We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand. Whether you are a …

    Belinda Falzon Chief Operations Officer & Chief People Officer

  • “Sport Clips started franchising in the early90s, so they have over 25 years of experience building systems and processes. To make sure that our store owners are successful, we take …

    Sara Belanger Vice President of Operations

  • “We’re really able to use it from the prospect state all the way to the signing of the franchise agreement, to the development, to real estate. Everything and all, we’re …

    Glynn Chambers Vice President
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Featured Case Studies

  • Driving Massive Improvements in Sales Cycle Time

    Jean Schneider Director of Franchise

  • The Entertainment & Education Group creating custom branded training and communications platforms …

    Belinda Falzon Chief Operations Officer & Chief People Officer

  • Streamlining Training with FranConnect On Deck Concepts’ Road to Success

    Tawny Daguio Director of Training
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Featured Customer Videos

  • Pickerings Group of Companies - Customer Success Story (Allison Mckay - Chief Operating Officer)
    Play Video
    Allison Mckay Chief Operating Officer
  • Bojangles - Customer Success Story (Kris Larson - Senior Director of Franchies Sales)
    Play Video
    Kris Larson Senior Director of Franchies Sales
  • How the Griswold team achieves a consistent unit opening experience for the franchisee using FranConnect. This growing non-medical home-care brand has been a customer since 2014
    Play Video
    Amanda Lepore Director of Learning & Development
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Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 19 businesses chose FranConnect.

FeaturedCustomers has 1,894,872+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.