FranConnect

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Read 35 FranConnect reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 19 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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Customer Rating Review Scorebased on 2128 reference ratings
4.7/5.0 (2128)
  • Market Leader 2025 2025
    Spring 2025Market LeaderQuality Management Software

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Featured Testimonials

  • “Throughout my experience in marketing and brand development, I have never had one allencompassing technology system that provided a simple platform for marketing efforts while measuring results; until now. The Paul Davis vision is to provide extraordinary care while serving people in their time of need, and FranConnect allows us to easily reach the people we care about most – our customers.”

  • “FranConnect, together with Lumin.ai, has achieved the highest ROI of any platform in use by Floor Coverings International”

  • “I was going on vacation out of town, but I had a newsletter that I wanted to share. I chose to send it to leads that went back a year or two, and send it out on a Friday afternoon. My email inbox was overfowing with notifcations, in a good way, with the number of responses from that newsletter. Within 10 minutes I had 44 leads on my desktop. It was crazy!"

Featured Case Studies

  • Snooze Australia Increases Productivity with Streamlined Communication Methods Using FranConnect’s World Manager

  • How Arby’s Drove a Brand Resurgence with Fast Crafted Fare and a Focus on Guest Insights

  • How Moe’s Southwest Grill Enhanced Franchisee Engagement by Sharing Data Openly

Featured Customer Videos

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 19 businesses chose FranConnect.