FranConnect

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Read 36 FranConnect reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 20 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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  • 36 Testimonials View
  • 34 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 2532 reference ratings
4.7/5.0 (2532)
  • Spring 2026 Market Leader Quality Management Software

More from FranConnect

Featured Testimonials

  • "FranConnect enables us to effectively monitor and improve our system engagement on an ongoing basis.”

  • “Overall, FranConnect has helped us become more organized and efficient, especially on the sales end of our business. We’re able to keep better track of our leads, which ultimately helps …

  • "All the audit forms are included in RizePoint, and the operator can complete the audit paper-free, which saves them a lot of prep time. Once the audit is complete, the …

Featured Case Studies

  • The Sales Strategy That Helped Paris Baguette Beat Their Growth Goals

  • Blaze Pizza streamlines operations with FranConnect’s RizePoint, saving travel costs and running …

  • The Entertainment & Education Group creating custom branded training and communications platforms …

Featured Customer Videos

  • Bowser Bean - Customer Success Story (Bowser Bean - Bowser Bean)
  • How FranConnect powers their sales and opening. HOA Brands is the parent company of Hoots Wings and Hooters of America and a customer since 2016
  • How the Griswold team achieves a consistent unit opening experience for the franchisee using FranConnect. This growing non-medical home-care brand has been a customer since 2014

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 36 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 34 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 20 businesses chose FranConnect.