FranConnect

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Read 35 FranConnect reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 19 customer videos to see why companies chose FranConnect as their Franchise Management Software

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.

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Customer Rating Review Scorebased on 2133 reference ratings
4.7/5.0 (2133)
  • Market Leader 2025 2025
    Spring 2025Market LeaderQuality Management Software

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Featured Testimonials

  • “We got the juice! A $5M guy in SoCal booked a first call for a Friday and is already mid-funnel on the Monday. I’m super happy with this. I do this every day, and I have a full appreciation for what this accomplishes. Forward-thinking prospects love the AI."

  • “We use Quick Links to store our order forms so it’s one central place for stores to order from. We also link all our e-Learning there as well. It’s become our library of internal policies and procedures, which Anique looks after, and is doing a lot of work to regularly update in the background. We’ve recently started dabbling in things like written tests, but only for a small group of individuals that are going through our leadership program.”

  • “Scheduling Rate and Lead Funnel Rate are the main metrics we use to evaluate our Sales Process, both have improved substantially, which is a game changer for us.”

Featured Case Studies

  • A Royalty Solution Helps Capriotti’s Advance a Data-Driven Growth Strategy

  • Transforming Training and Compliance at Teriyaki Madness with FranConnect

  • ghtbridge Academy Drives Development and Improves Lead Tracking

Featured Customer Videos

Additional FranConnect Information & Resources

Read FranConnect Reviews, Testimonials & Customer References from 35 real FranConnect customers.

Browse FranConnect Case Studies, Customer Success Stories, & Customer References from 28 businesses that use FranConnect.

Watch FranConnect Customer Videos to learn why 19 businesses chose FranConnect.