52 FoodDocs Testimonials

Amazing and really extraordinary account management and technical support they are providing. Anytime we needed something they quickly responded and provided us with full support. We have been using their product since the start of our new vertical and I am blown away by their attitude and excellent service. Starting with system adjustments all the way to attitude towards their clients which sets them really apart from other companies that we cooperated with.

We've struggled with manual HACCP plans and implementation for years. Finding FoodDocs was a game-changer for our kitchens. FoodDocs' ease of use, well-written templates, and outstanding customer service make HACCP plan writing a breeze. The app is very easy to use and makes monitoring simple. Our health inspector is very impressed! FoodDocs takes a manual job with lots of paperwork and turns it into a simple to use, automated process. FoodDocs support is amazing, takes suggestions seriously, and plans to work with us to update with new features to meet our needs.

When I realized applying for a license for my bakery was much more complex than I thought, FoodDocs came to the rescue with a clear overview and very useful samples of the required documents, and a very user-friendly interface to keep it all tidy. The best part was yet to come, with the amazing service and incredible help I got from them from the consultation, all the way through the final inspection - which was instantly successful thanks to FoodDocs!

FoodDocs staff have been excellent so far, they have helped us along the way and gave us some work to do before each meeting. Very professional yet relaxed approach which has helped us understand the system better. We look forward to the future with FoodDocs, thank you ladies!

We just started using FoodDocs in our fairly new operation. It has been easy to use and the support has been great. It covers all areas of our operation and the integration has been smooth.

FoodDocs is an excellent partner! Fast, convenient and definitely recommend.

A truly efficient and convenient service. The administration, which may otherwise take weeks, was very easily done in 1 hour. I sincerely appreciate the FoodDocs service.

It creates a HACCP Plan for you fairly quickly with the information provided by the user. - The chat support is always available and very helpful in queries. - The program is laid out very well and is easy to follow. - You can download your HACCP Plan immediately after created and you can edit and re-download again at any time. I was very surprised by the user friendliness of this program and was very happy with the chat support. This is the first time we have used a program such as this and I was very impressed. I would definitely recommend using FoodDocs to create your HACCP Plan; it is efficient, accurate and overall easy to use.

Strongly recommend FoodDocs, great service of a professional and motivated team. The platform is rich with cool tricks and very comfortable to use even for a not IT geek like me. Go for it! Great value as well. New product still establishing, but very open eager to make it a better team. Best decision so far this year to go to FoodDocs. Very good platform to design to your business needs. The team is on solving the problem straight away, answers emails in minutes time.

First of all, the platform is awesome, so easy to begin, and secondly is the customer service provided to facilitate proper HACCP plans and the appropriate forms required for compliance. Galina is amazing to work with! I don't have any complaints only positive feedback. Excellent company and customer service!

I like the simplicity of setting up or customizing the process according to our needs and business requirements. The installation process is going smooth and participation from all stakeholders is great and everyone is willing to help.

-Ability to auto-fill monitoring tasks, based on historic usage. -Automatic notifications for users to do monitoring tasks -100% paperless -Excellent support levels from an impeccable support team The pros by far outweigh the cons, hence FoodDocs is the go-to solution for all our HACCP needs. We will certainly implement it across our other outlets, worldwide.

Where to start! It's all great! Having both the app and desktop version makes it easier for editing. Monitoring Tasks is so easy! Actually making any adjustments or additions is so easy. The team is so helpful that they even added in our records for us to save us time and get us up and running faster. The layout designer is great! The fact that the HACCP plan is prepopulated based on your products and processes is amazing. There's a lot of work in that. The ease of use is something special. I have a team that is great at their jobs but not fantastic at any admin either on paper, on a computer or an app. They all understand it so quickly and have no problem implementing their tasks and even creating tickets etc. The fact that an auditor can access the template and go ahead with checking the whole system in one place will save so much time. And the audit process is so simple. The activity log is the heart of the system. It's so easy to find what you need and drill into. Love this product and the team behind it is so eager to please. Constantly working on your recommendations and they are so helpful with queries - even responding when they're on holiday! I highly recommend this product.

As a relatively new business owner it was my first time to deal with food safety in a professional setting. FoodDocs' customer service was extremely helpful from the very beginning and has been throughout the whole process. Setting up the basics on my own was easy and the whole platform is clear and easy to use. Over Zoom meetings I was able to get even more information about several other features that I can implement in my day-to-day business management needs. I will definitely use FoodDocs in the future when my company expands to more locations. Would recommend! I'm able to create and update a very professional looking HACCP plan with the management and the staff. FoodDocs made it easy to create different plans (waste, devices) required for the HACCP and the sample plans provided were very useful!

The thing I like most about FoodDocs is its straightforward design. It is easy to set up and customize the information within the system. FoodDocs creates useful records for our Company to track food safety management and compliance. The Monitoring Checks allow for all sorts of daily tasks related to food safety, quality control, cleaning and maintenance to be recorded quickly and efficiently. It presents other benefits to the business including audits, document storage, production traceability and more.