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“Flip is such a no-brainer. There’s such a low barrier to entry, and most CXers can look at something like this and think ‘I already see where the ROI is going to be.”
“We’re not trying to replace human beings. We’re trying to supplement the work they do and take some of that transactional type of communications Automate all those Non-Decision Contacts (NDCs) and then leave your people to be able to spend more of their paid hours giving the higher level of …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. …
Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, …
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