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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Customer Service Software

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 38 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1003 reference ratings
4.8/5.0 (1003)

23Testimonials

  • "I would recommend PolyAI to other financial organizations. In fact, we have recommended the solution within the UniCredit group for implementation in other countries."

    Diego Rampoldi Chief Digital & Information Officer

  • “The initial build and deployment of the voice assistant was seamless - all we needed to do was provide the information and a few API keys. The rollout to other …

    Devon Trew Head of IT Projects & Operations

  • “We chose PolyAI because they’re the best at delivering natural, human-sounding conversations. From the start, it was clear they could bring our brand voice to life. I’d recommend them to …

    Selma Oliveira Chief Culture Officer
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38 Case Studies

  • How the Citizens Advice Network in Scotland is providing better, faster support …

    Jane Adams Chief Executive of Perth

  • Melting Pot generates $250k from after hours bookings with PolyAI

  • Côte Brasserie turns calls into covers with PolyAI and a 76% conversion …

37 more case studies currently locked

5 Customer Videos

  • Quicken - Customer Success Story (Ian Roberts - Director of Operations and Technology)
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    Ian Roberts Director of Operations and Technology
  • Hopper - Customer Success Story (Jo Lai - VP of Customer Experience)
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    Jo Lai VP of Customer Experience
  • Audibel - Customer Success Story (Brianna Warner - Customer Care Center Manager)
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    Brianna Warner Customer Care Center Manager
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 38 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,123,313+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.