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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Customer Service Software

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 38 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 987 reference ratings
4.8/5.0 (987)

23Testimonials

  • “PolyAI rose to the top because of how authentic their voices sounded and how adaptive the technology was. It didn’t sound robotic — it sounded like one of our own …

    Dan Weinberger Director of Global Marketing

  • “We chose PolyAI because they’re the best at delivering natural, human-sounding conversations. From the start, it was clear they could bring our brand voice to life. I’d recommend them to …

    Selma Oliveira Chief Culture Officer

  • “I had to come up with a way that we can handle some of these calls without having an agent.”

    Brian Jeppesen Director of Contact Center Operations
22 more testimonials currently locked

38 Case Studies

  • Quicken elevates customer and agent experiences with PolyAI

    Ian Roberts Director of Care Operations & Technology

  • How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings …

    Patrick Flynn Director of Sales

  • How Big Table Group automates £140k in reservations each month

    Devon Trew Head of IT Projects & Operations
37 more case studies currently locked

5 Customer Videos

  • Pacific Gas and Electric Company - Customer Success Story (Matt Vaccarezza - Chief Solutions Architect)
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    Matt Vaccarezza Chief Solutions Architect
  • Howard Brown Health - Customer Success Story (Lauren Sullivan - Chief Information Officer)
    Play Video
    Lauren Sullivan Chief Information Officer
  • Audibel - Customer Success Story (Brianna Warner - Customer Care Center Manager)
    Play Video
    Brianna Warner Customer Care Center Manager
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 38 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,092,769+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.