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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Customer Service Software

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 38 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 967 reference ratings
4.8/5.0 (967)

23Testimonials

  • "Our voice assistant booked 3,000 reservations this month, taking $600k in revenue."

    Brian Jeppesen Director of Contact Center Operations

  • "24-7 the phone will be picked up. It doesn’t matter if it’s 2 in the morning or Sunday night, we’ll be there for our customers.”

    Mike Andes Founder

  • "I would recommend PolyAI to other financial organizations. In fact, we have recommended the solution within the UniCredit group for implementation in other countries."

    Diego Rampoldi Chief Digital & Information Officer
22 more testimonials currently locked

38 Case Studies

  • Improving NPS by 14 points with UniCredit

    Diego Rampoldi Chief Digital & Information Officer

  • How the Citizens Advice Network in Scotland is providing better, faster support …

    Jane Adams Chief Executive of Perth

  • Fogo de Chão achieves 95% customer satisfaction with PolyAI

37 more case studies currently locked

5 Customer Videos

  • Hopper - Customer Success Story (Jo Lai - VP of Customer Experience)
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    Jo Lai VP of Customer Experience
  • Audibel - Customer Success Story (Brianna Warner - Customer Care Center Manager)
    Play Video
    Brianna Warner Customer Care Center Manager
  • Howard Brown Health - Customer Success Story (Lauren Sullivan - Chief Information Officer)
    Play Video
    Lauren Sullivan Chief Information Officer
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 38 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,053,340+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.