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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Customer Service Software

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 38 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1033 reference ratings
4.8/5.0 (1033)

23Testimonials

  • “I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers …

    Lauren Sullivan Chief Information Officer

  • “I listened to a number of different solutions and they all sounded quite robotic - PolyAI was the only one that actually sounded human-like. I was very impressed with PolyAI’s …

    Jon Wells Director Customer Contact

  • “We wanted to provide a highly consistent, near instant voice service to customers that could answer a limitless number of FAQs.”

    Jo Lai VP of Customer Experience
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38 Case Studies

  • UniCredit improves NPS by 14 points with PolyAI

    Diego Rampoldi Chief Digital & Information Officer

  • UK Pub Restaurant Chain automates 70% of calls with PolyAI

  • The Big Table Group automates £140k in reservations each month with PolyAI

37 more case studies currently locked

5 Customer Videos

  • Hopper - Customer Success Story (Jo Lai - VP of Customer Experience)
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    Jo Lai VP of Customer Experience
  • Quicken - Customer Success Story (Ian Roberts - Director of Operations and Technology)
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    Ian Roberts Director of Operations and Technology
  • Audibel - Customer Success Story (Brianna Warner - Customer Care Center Manager)
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    Brianna Warner Customer Care Center Manager
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 38 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,138,010+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.