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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Conversational AI

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 20 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 951 reference ratings
4.8/5.0 (951)

23Testimonials

  • “The initial build and deployment of the voice assistant was seamless - all we needed to do was provide the information and a few API keys. The rollout to other …

    Devon Trew Head of IT Projects & Operations

  • "Our voice assistant booked 3,000 reservations this month, taking $600k in revenue."

    Brian Jeppesen Director of Contact Center Operations

  • “PolyAI has allowed us to accommodate periods of peak customer activity and to minimize complaints by significantly increasing our ability to answer FAQs through the voice assistant.”

    John Murphy Director of Customer Service
22 more testimonials currently locked

20 Case Studies

  • How Audibel reduced abandonment rates by 44% with PolyAI

    Brianna Warner Customer Care Center Manager

  • Quicken elevates customer and agent experiences with PolyAI

    Ian Roberts Director of Care Operations & Technology

  • PolyAI helps Carnival UK answer calls faster for improved guest experiences.

    Jon Wells Director Customer Contact
19 more case studies currently locked

5 Customer Videos

  • Pacific Gas and Electric Company - Customer Success Story (Matt Vaccarezza - Chief Solutions Architect)
    Play Video
    Matt Vaccarezza Chief Solutions Architect
  • Quicken - Customer Success Story (Ian Roberts - Director of Operations and Technology)
    Play Video
    Ian Roberts Director of Operations and Technology
  • Audibel - Customer Success Story (Brianna Warner - Customer Care Center Manager)
    Play Video
    Brianna Warner Customer Care Center Manager
4 more videos currently locked

Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 20 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,012,865+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.