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Read 23 PolyAI reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Conversational AI

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
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Customer Rating Review Score based on 824 reference ratings
4.8/5.0 (824)

23Testimonials

  • “The initial build and deployment of the voice assistant was seamless - all we needed to do was provide the information and a few API keys. The rollout to other …

    Devon Trew Head of IT Projects & Operations

  • “I listened to a number of different solutions and they all sounded quite robotic - PolyAI was the only one that actually sounded human-like. I was very impressed with PolyAI’s …

    Jon Wells Director Customer Contact

  • “I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers …

    Lauren Sullivan Chief Information Officer
22 more testimonials currently locked

20 Case Studies

  • Improving NPS by 14 points with UniCredit

    Diego Rampoldi Chief Digital & Information Officer

  • PolyAI helps Carnival UK answer calls faster for improved guest experiences.

    Jon Wells Director Customer Contact

  • Diamond Recovery implement empathetic AI to increase focus on care

    Mark Oxley Chief Technology Officer
19 more case studies currently locked

5 Customer Videos

  • Hopper - Customer Success Story (Jo Lai - VP of Customer Experience)
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    Jo Lai VP of Customer Experience
  • Pacific Gas and Electric Company - Customer Success Story (Matt Vaccarezza - Chief Solutions Architect)
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    Matt Vaccarezza Chief Solutions Architect
  • Quicken - Customer Success Story (Ian Roberts - Director of Operations and Technology)
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    Ian Roberts Director of Operations and Technology
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 20 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.