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PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.
“It’s a great opportunity to provide the best service for our clients and allow us to put our resources where they’re most needed — in the conversations we have with …
“I had to come up with a way that we can handle some of these calls without having an agent.”
"At first there was pushback internally that this wouldn't work. Knowing that our customer base was more mature, we needed to be sure a solution like this could be a …
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