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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Customer Service Software

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
  • 38 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1021 reference ratings
4.8/5.0 (1021)

23Testimonials

  • “This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market.”

    Dan Eddie Customer Service Director

  • “When we heard PolyAI’s solution in Croatian, we knew that was what we wanted for our customers. Our customers can now get information quickly in their local language, and I’m …

    Vedran Mrvica Head of Contact Center

  • “I listened to a number of different solutions and they all sounded quite robotic - PolyAI was the only one that actually sounded human-like. I was very impressed with PolyAI’s …

    Jon Wells Director Customer Contact
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38 Case Studies

  • Côte Brasserie turns calls into covers with PolyAI and a 76% conversion …

  • Carter's reduces seasonal hiring by 60% with PolyAI

  • Retail Bank resolves 30% of calls with PolyAI

37 more case studies currently locked

5 Customer Videos

  • Howard Brown Health - Customer Success Story (Lauren Sullivan - Chief Information Officer)
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    Lauren Sullivan Chief Information Officer
  • Hopper - Customer Success Story (Jo Lai - VP of Customer Experience)
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    Jo Lai VP of Customer Experience
  • Pacific Gas and Electric Company - Customer Success Story (Matt Vaccarezza - Chief Solutions Architect)
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    Matt Vaccarezza Chief Solutions Architect
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 38 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 2,129,522+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.