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PolyAI

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Read 23 PolyAI reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 5 customer videos to see why companies chose PolyAI as their Conversational AI

PolyAI develops a machine learning platform for conversational artificial intelligence. Conversational AI has huge potential - it will automate customer support and deliver infinitely better ways of working with technology. They have built the world's best platform for creating conversational agents. Their agents understand users and hold conversations without getting confused. They are available 24/7 and can speak almost any language you might need them to. The PolyAI platform has been used to successfully deploy conversational agents for numerous use cases.

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  • 23 Testimonials View
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Customer Rating Review Score based on 783 reference ratings
4.8/5.0 (783)

23Testimonials

  • "At first there was pushback internally that this wouldn't work. Knowing that our customer base was more mature, we needed to be sure a solution like this could be a …

    Ian Roberts Director of Care Operations & Technology

  • “It’s a great opportunity to provide the best service for our clients and allow us to put our resources where they’re most needed — in the conversations we have with …

    Jane Adams Chief Executive of Perth

  • “I had to come up with a way that we can handle some of these calls without having an agent.”

    Brian Jeppesen Director of Contact Center Operations
22 more testimonials currently locked

20 Case Studies

  • How the Citizens Advice Network in Scotland is providing better, faster support …

    Jane Adams Chief Executive of Perth

  • Empowering agents, enhancing efficiency PolyAI’s voice assistant reshapes customer care for Atos

    John Murphy Director of Customer Service

  • Quicken elevates customer and agent experiences with PolyAI

    Ian Roberts Director of Care Operations & Technology
19 more case studies currently locked

5 Customer Videos

  • Pacific Gas and Electric Company - Customer Success Story (Matt Vaccarezza - Chief Solutions Architect)
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    Matt Vaccarezza Chief Solutions Architect
  • Howard Brown Health - Customer Success Story (Lauren Sullivan - Chief Information Officer)
    Play Video
    Lauren Sullivan Chief Information Officer
  • Quicken - Customer Success Story (Ian Roberts - Director of Operations and Technology)
    Play Video
    Ian Roberts Director of Operations and Technology
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Additional PolyAI Information & Resources

Read PolyAI Reviews, Testimonials & Customer References from 23 real PolyAI customers.

Browse PolyAI Case Studies, Customer Success Stories, & Customer References from 20 businesses that use PolyAI.

Watch PolyAI Customer Videos to learn why 5 businesses chose PolyAI.

FeaturedCustomers has 1,908,788+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.