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Replicant

Read 16 Replicant reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 6 customer videos to see why companies chose Replicant as their Contact Center Software

Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Their production stack includes Haskell, TypeScript, JavaScript, and Python. They have offices in San Francisco, Toronto, and Waterloo, a diverse team and a big challenge ahead.

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  • 16 Testimonials View
  • 28 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1388 reference ratings
4.8/5.0 (1388)
  • Summer 2026 Top Performer AI Voice Agents Software
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16Testimonials

  • "Our goal was to find a high quality solution to handle the erratic demand of our phone order traffic, while minimizing escalations and continuing to lower the costs."

    George McConnell Global Operations Manager

  • "In choosing Replicant, we were looking for an automated solution that not only completes tasks end-to-end, but performs them so seamlessly that our customers leave feeling as delighted as if …

    Natalie Cutler Senior Operations Specialist

  • “Call volumes were crazy before Replicant. That caused long hold times and high abandonment rates. We needed a way to automate straightforward requests so live agents could help the patients …

    Kim Wyszynski Director of Contact Center
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28 Case Studies

  • AAA Mountain West Group boosts roadside call resolution to 93% with Replicant

  • Canadian Automobile Association Club Group boosts emergency roadside updates 2x with Replicant

  • Next Insurance scales customer support with Replicant and 30% lower insurance costs

    Natalie Cutler Senior Operations Specialist
27 more case studies currently locked

6 Customer Videos

  • Over 125k calls resolved without agent intervention
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    Brien Mikell Director of Customer Engagement and Contact Center Operations
  • AAA - Customer Success Story (Joe Russo - Assistant Vice President)
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    Joe Russo Assistant Vice President
  • 2x completion rate improvement vs previous solution
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    Tanya Weigelt Associate Vice President
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Additional Replicant Information & Resources

Read Replicant Reviews, Testimonials & Customer References from 16 real Replicant customers.

Browse Replicant Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Replicant.

Watch Replicant Customer Videos to learn why 6 businesses chose Replicant.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.