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Replicant

Read 16 Replicant reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 6 customer videos to see why companies chose Replicant as their AI Voice Agents

Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Their production stack includes Haskell, TypeScript, JavaScript, and Python. They have offices in San Francisco, Toronto, and Waterloo, a diverse team and a big challenge ahead.

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  • 16 Testimonials View
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Customer Rating Review Score based on 1233 reference ratings
4.8/5.0 (1233)

16Testimonials

  • “Call volumes were crazy before Replicant. That caused long hold times and high abandonment rates. We needed a way to automate straightforward requests so live agents could help the patients …

    Kim Wyszynski Director of Contact Center

  • "With Replicant answering so many calls, supervisors actually get to supervise and coach agents, instead of helping out with the call queue themselves. It’s ‘command’ more than ‘reprimand’. It’s a …

    Namecca Parker General Manager, Access Link

  • "Replicant brought the expertise in conversational design, AI, and automation, while they relied on us to bring the industry expertise. It was the combination of our expertise and Replicant’s expertise …

    Leading Wellness Company Senior Director Call Center Operations and Customer Service
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12 Case Studies

  • Auto Insurance Leader Resolves 50% More Calls With Replicant

  • Next Insurance - Customer Case Study

    Natalie Cutler Senior Operations Specialist

  • How a leading wellness company saved over $1.2 Million with AI-driven customer …

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6 Customer Videos

  • Sunrun - Customer Success Story (Stetson Wood - Director of Engineering and Communications Domain Owner)
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    Stetson Wood Director of Engineering and Communications Domain Owner
  • 2x completion rate improvement vs previous solution
    Play Video
    Tanya Weigelt Associate Vice President
  • AAA - Customer Success Story (Joe Russo - Assistant Vice President)
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    Joe Russo Assistant Vice President
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Additional Replicant Information & Resources

Read Replicant Reviews, Testimonials & Customer References from 16 real Replicant customers.

Browse Replicant Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Replicant.

Watch Replicant Customer Videos to learn why 6 businesses chose Replicant.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.