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Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Their production stack includes Haskell, TypeScript, JavaScript, and Python. They have offices in San Francisco, Toronto, and Waterloo, a diverse team and a big challenge ahead.
"We wanted our phone system to offer the same quality of self-service that customers experience online, aligning all channels to provide a seamless and intuitive experience."
"Our mission is to deliver something high quality and unique for older adults and we want to innovate within our customer service as well. We wanted our customer service to …
“Replicant has set a new standard for me in what to expect from a vendor—in process, organization, and communication.”
Read Replicant Reviews, Testimonials & Customer References from 16 real Replicant customers.
Browse Replicant Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Replicant.
Watch Replicant Customer Videos to learn why 6 businesses chose Replicant.
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