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Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Their production stack includes Haskell, TypeScript, JavaScript, and Python. They have offices in San Francisco, Toronto, and Waterloo, a diverse team and a big challenge ahead.
"Our goal was to find a high quality solution to handle the erratic demand of our phone order traffic, while minimizing escalations and continuing to lower the costs."
"We wanted our phone system to offer the same quality of self-service that customers experience online, aligning all channels to provide a seamless and intuitive experience."
"To see the deployment through and be a part of this game-changing solution from inception to launch to maintenance with such swiftness has had a huge impact on our mindset …
Read Replicant Reviews, Testimonials & Customer References from 16 real Replicant customers.
Browse Replicant Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Replicant.
Watch Replicant Customer Videos to learn why 6 businesses chose Replicant.
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