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Replicant

Read 16 Replicant reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 6 customer videos to see why companies chose Replicant as their AI Voice Agents

Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Their production stack includes Haskell, TypeScript, JavaScript, and Python. They have offices in San Francisco, Toronto, and Waterloo, a diverse team and a big challenge ahead.

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  • 16 Testimonials View
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  • 6 Customer Videos View
Customer Rating Review Score based on 1212 reference ratings
4.8/5.0 (1212)

16Testimonials

  • "Our goal was to find a high quality solution to handle the erratic demand of our phone order traffic, while minimizing escalations and continuing to lower the costs."

    George McConnell Global Operations Manager

  • “Call volumes were crazy before Replicant. That caused long hold times and high abandonment rates. We needed a way to automate straightforward requests so live agents could help the patients …

    Kim Wyszynski Director of Contact Center

  • "Our mission is to deliver something high quality and unique for older adults and we want to innovate within our customer service as well. We wanted our customer service to …

    Connor Shepherd Founding Partner
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12 Case Studies

  • DoorDash Improves the Customer and Merchant Experience With Replicant

    George McConnell Global Operations Manager

  • How Sunrun achieved a 50% call resolution rate and 4.6/5 CSAT with …

    Stetson Wood Director of Engineering and Communications Domain Owner

  • ECSI Saves $1.5M Automating Front Desk Calls With Replicant

    Mike Bowman Former Senior Director, Operations
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6 Customer Videos

  • Southwest Medical Imaging (SMIL) - Customer Success Story (Kim Wyszynski - Director of Contact Center)
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    Kim Wyszynski Director of Contact Center
  • AAA - Customer Success Story (Joe Russo - Assistant Vice President)
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    Joe Russo Assistant Vice President
  • Over 125k calls resolved without agent intervention
    Play Video
    Brien Mikell Director of Customer Engagement and Contact Center Operations
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Additional Replicant Information & Resources

Read Replicant Reviews, Testimonials & Customer References from 16 real Replicant customers.

Browse Replicant Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Replicant.

Watch Replicant Customer Videos to learn why 6 businesses chose Replicant.

FeaturedCustomers has 1,911,111+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.