"With Fireflies, I no longer have to worry about missing a piece of important information."
"Fireflies is extracting insights from one of the largest existing sources of data in a company, which is voice conversations. Everything you want to know about your customers, employees and business decisions can be found in this untapped system of record."
Balto's best-in-class AI listens to both sides of your agents’ conversations and provides real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every call.
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
iovox Makes Communication Easier & Communication Data Valuable. For 12+ years, iovox has provided call tracking solutions around the world to leading brands who seek to improve operational performance or determine marketing ROI through the use of call data and understanding caller behaviors. For enterprises looking for custom integrations, iovox offers a highly flexible API and full developer support. Iovox’s call tracking solutions can be used with or without global trackable numbers, and all solutions include analytics and a wide range of advanced features. The iovox enterprise solutions like WebConnect are popular with marketplaces, classifieds, and marketing departments. The company also has solutions available for individuals and SMBs looking for communication features and analytics that they can get up and running immediately.