“How can we have call analytics, coaching opportunities, and the ability to snip clips from calls to help educate and share knowledge with the team."
"Fireflies is minimizing the need for additional calls with customers. As long as the information is shared the first time, we can move straight into offering solutions rather than wasting time doing another conference call."
Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.
Structurely conversational AI technology is leading the way in sales and marketing, structuring conversations to engage leads at scale. With two-way conversation, their AI Assistant engages online prospects, qualifies them for a personalized experience, and nurtures these lead relationships through intelligent engagement.
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.