147 Finastra Testimonials

“Finastra is outstanding at studying the market, the industry standards and really delivering what people want. They don’t just check a box. They go above and beyond to make the experience great, and continually work to make their solutions better with each release.”

"Fusion Phoenix gives credit unions like us a simple, affordable way to work with the latest technologies in the financial sector.”

"As a relatively new technology model, the Banking-as-a-Service sphere is evolving rapidly. Thanks to the flexibility and scalability of Finastra Essence, BKN301 can quickly adapt and meet these changing market and customer expectations."

"Fusion Analytics is integral to providing us at Clearview Federal Credit Union with an aggregate view of our total membership base. We are able to see all of the products and services that each of our credit union members have, in an easy-to-understand reporting format. This demographic and historical data helps us to identify trends and learn more about our members, and assists us with continuing to provide them with a high level of personalized service experience. Fusion Analytics also assists us with compiling the most appropriate target audience of credit union members for each of our promotional campaigns. In terms of support, the Fusion Analytics team and support center are top notch, and very responsive and knowledgeable. Our Sales Executive is also always available to keep us informed of new products and enhancements. We have been a customer for many years, and this is a true partnership between Finastra and Clearview Federal Credit Union."

"Using Preferred Active Support has increased our operational efficiency, increased confidence of our staff with Fusion Phoenix and our case backlogs time resolution has improved dramatically from weeks to days, and now even hours."

"We targeted a solution that could help us manage the entire digital banking experience from end-to-end and enable customers to access all their accounts and services in a single place. Fusion Digital Banking meets these needs, while also giving us access to a range of new features and functionalities."

"By using FusionFabric.cloud to deploy new digital services powered by Appzillon Corporate Onboarding, Finastra customers can achieve a time-to-market of under three months, helping them to stay ahead in a highly competitive sector.”

"Fusion LaserPro Cloud Connect API offers financial institutions a quick and easy way to digitize and automate their lending management activities, from processing applications to servicing existing loans."

"Since we first implemented Fusion Invest, we’ve increased the number of portfolios we manage from 30 to more than 100—and that happened with marginal increase of our back office and risk team’s workforce.”

“I’ve been a Fusion Mortgagebot user since October 2019. For the past two years in my role, as the RE Lending Department SME, I have had to support production and management users on a daily basis. During this time, I also led configuration initiatives in our efforts to improve our system, as rapidly as possible. In the past two years, I’ve had the opportunity to experience Finastra’s two support models, Standard Support and Preferred Active Support. And let me tell you, there was a marked difference in how many changes and system improvements we were able to get through efficiently and effectively working with Finastra within the Preferred Active Support model. The time we were able to spend with Finastra helped us pinpoint quickly where and how we can improve our systems, impacting member experience and production users positively, as quickly as possible! During the time that we were not under the Preferred Active Support model, a lot of time was spent in research and discovery, impacting our ability to design, configure, and release efficiently. Thank you to Karen Hatch, as she was so diligent in nudging us in this direction and continuing to partner with us through the Preferred Active Support sessions.”

“Launching our services on the FusionFabric.cloud platform gives us access to a much broader customer base and opens up new opportunities for us to collaborate with financial institutions and fintechs to enhance our services.”

“The ability to build once and reach broadly is a winning model for companies like ours. The FusionFabric.cloud platform does just that, limiting our development investment so we can move faster, keep costs down for our clients and innovate beyond traditional use cases for payments. We are able to invest far fewer resources than we would deploy in a single core integration, and gain connectivity for real-time money movement to numerous core banking systems.”

“It became clear quite soon that Fusion Invest was the right solution for us. It showed particular flexibility when it came to accommodating new instruments.”

“With the services we’ve built on Finastra’s platforms, everyday our credit union empowers members to reach their financial goals and lead better lives. I really love what we’re able to do for our community, it rarely feels like work.”

"With nudge® Digital Banking, financial institutions can access a wide range of simple, yet highly effective marketing tools and start using them in a matter of hours.”