147 Finastra Testimonials

"Pony Express Bank has been with Finastra using Fusion LaserPro since 2017; and in the last few years we’ve integrated to their Fusion Mortgagebot solution as well. While migrating to any new document platform can be intimidating and daunting, we couldn’t be happier with the decision. From the training we received at the start to now, Finastra has been very easy to work with. We’ve been with them long enough now that we can say that, one of the best aspects we’ve found is we rarely have to call customer support as our questions are answered with Finastra’s Customer Success Community or Knowledge Center. Hands down, Pony Express Bank’s Loan operations loves Fusion LaserPro."

"During the last six years of using Fusion Trade Innovation as a product for trade finance, we were able to achieve major reduction in operational costs for IT."

"It was important for us to select a product or select a system which is open and API based. We have the demand for regulation as well as increasing competition and we needed a system which can be linked with trade-based, money laundering and other requirements."

"Using Preferred Active Support has increased our operational efficiency, increased confidence of our staff with Fusion Phoenix and our case backlogs time resolution has improved dramatically from weeks to days, and now even hours."

"We targeted a solution that could help us manage the entire digital banking experience from end-to-end and enable customers to access all their accounts and services in a single place. Fusion Digital Banking meets these needs, while also giving us access to a range of new features and functionalities."

"By using FusionFabric.cloud to deploy new digital services powered by Appzillon Corporate Onboarding, Finastra customers can achieve a time-to-market of under three months, helping them to stay ahead in a highly competitive sector.”

"Fusion LaserPro Cloud Connect API offers financial institutions a quick and easy way to digitize and automate their lending management activities, from processing applications to servicing existing loans."

"Since we first implemented Fusion Invest, we’ve increased the number of portfolios we manage from 30 to more than 100—and that happened with marginal increase of our back office and risk team’s workforce.”

“I’ve been a Fusion Mortgagebot user since October 2019. For the past two years in my role, as the RE Lending Department SME, I have had to support production and management users on a daily basis. During this time, I also led configuration initiatives in our efforts to improve our system, as rapidly as possible. In the past two years, I’ve had the opportunity to experience Finastra’s two support models, Standard Support and Preferred Active Support. And let me tell you, there was a marked difference in how many changes and system improvements we were able to get through efficiently and effectively working with Finastra within the Preferred Active Support model. The time we were able to spend with Finastra helped us pinpoint quickly where and how we can improve our systems, impacting member experience and production users positively, as quickly as possible! During the time that we were not under the Preferred Active Support model, a lot of time was spent in research and discovery, impacting our ability to design, configure, and release efficiently. Thank you to Karen Hatch, as she was so diligent in nudging us in this direction and continuing to partner with us through the Preferred Active Support sessions.”

“Launching our services on the FusionFabric.cloud platform gives us access to a much broader customer base and opens up new opportunities for us to collaborate with financial institutions and fintechs to enhance our services.”

“The ability to build once and reach broadly is a winning model for companies like ours. The FusionFabric.cloud platform does just that, limiting our development investment so we can move faster, keep costs down for our clients and innovate beyond traditional use cases for payments. We are able to invest far fewer resources than we would deploy in a single core integration, and gain connectivity for real-time money movement to numerous core banking systems.”

“It became clear quite soon that Fusion Invest was the right solution for us. It showed particular flexibility when it came to accommodating new instruments.”

“With the services we’ve built on Finastra’s platforms, everyday our credit union empowers members to reach their financial goals and lead better lives. I really love what we’re able to do for our community, it rarely feels like work.”

"With nudge® Digital Banking, financial institutions can access a wide range of simple, yet highly effective marketing tools and start using them in a matter of hours.”

Fusion Equation provides us with all the capabilities we need to offer sophisticated, customized mortgages to our unique customer base.”