"We are very happy with the level of service and support that we receive from Finastra—we have built up a very close, collaborative partnership.”
"Using Preferred Active Support has increased our operational efficiency, increased confidence of our staff with Fusion Phoenix and our case backlogs time resolution has improved dramatically from weeks to days, and now even hours."
"As a relatively new technology model, the Banking-as-a-Service sphere is evolving rapidly. Thanks to the flexibility and scalability of Finastra Essence, BKN301 can quickly adapt and meet these changing market and customer expectations."
Fusion Equation provides us with all the capabilities we need to offer sophisticated, customized mortgages to our unique customer base.”
"Because we had never offered mortgages before, we had to secure approval from UK Regulatory authorities. We needed to build a mortgage origination system and servicing system and all the associated processes from scratch. Starting from zero gave us the opportunity to establish future‑ready, digital lending systems that could deliver full automation and integration with best-of-breed solutions.”
"Both the Finastra and BEP Systems teams went the extra mile to ensure that we would be ready to go live with our new mortgage offering in a matter of weeks.”
"As with all community banks, if we don’t become experts at proactively meeting client expectations, we won’t be around in the next 10 years. Finastra’s open banking capabilities make it possible to offer services that precisely meet the dynamic needs and interests of our local client base.”
“We plan to roll out Fusion Mortgagebot and Fusion LaserPro in our new branches, which will help us to maintain compliance and quality control in these additional locations."
"Fusion Corporate Channels will play a key role in supporting our ambition to give customers access to their accounts 24/7. Now, business customers can manage their accounts more easily and access a wide range of corporate finance solutions via our online digital banking portal.”
"Thanks to Fusion Cash Management we have been able to grow our cash management and payments business by 100 percent over a four-year period.”
"Our digital strategy, stipulated digitalizing ourselves, our customers and our stakeholders. Fusion Cash Management was the catalyst that enabled this for our corporate customers.”
"Finastra’s commitment to our vision of developing a pan-African cash management solution convinced us that the Finastra team could support a complex, aggressive multi-country rollout.”
"We have plugged new technologies, such as Symphony and Power BI on Fusion Summit. We are now working on machine learning for expected settlement failure."
"We wanted to be on a cloud-enabled platform, that allows for the expansion of resources without requiring expensive hardware upgrades."
"Finastra has played a key role in expanding our service offerings and enhancing the internal tools supporting our core trading activities, which is helping us to realize our ambitious plan to expand our treasury operations.”