147 Finastra Testimonials

"Fusion Analytics is integral to providing us at Clearview Federal Credit Union with an aggregate view of our total membership base. We are able to see all of the products and services that each of our credit union members have, in an easy-to-understand reporting format. This demographic and historical data helps us to identify trends and learn more about our members, and assists us with continuing to provide them with a high level of personalized service experience. Fusion Analytics also assists us with compiling the most appropriate target audience of credit union members for each of our promotional campaigns. In terms of support, the Fusion Analytics team and support center are top notch, and very responsive and knowledgeable. Our Sales Executive is also always available to keep us informed of new products and enhancements. We have been a customer for many years, and this is a true partnership between Finastra and Clearview Federal Credit Union."

"By enhancing the customer experience, ProSign Online is helping us gain an edge over larger, less-agile competitors.”

"Our Fusion Essence implementation goes far beyond a core banking upgrade – it has been a catalyst for much broader changes across the bank.”

"Knowing that Finastra has a proven track record of helping banks around the world enhance and develop their systems, gave us confidence that they had both the powerful technology and the expertise needed to make our corporate banking transformation project a real success."

"As well as streamlining back-end trade and cash management activities with automation, Finastra solutions have helped us to deliver a simple, intuitive and powerful suite of digital banking capabilities to our corporate customers."

"We were impressed with the intuitive user experience of Corporate Channels – both for employees and for our clients."

"Knowing that Finastra was always on hand to provide quality checks gave us confidence that we could be productionready at the end of the project."

"It’s great to see how Fusion Phoenix has developed over three decades to address the ever-evolving challenges of the banking industry."

"By implementing Finastra Global PAYplus, we have significantly reduced manual intervention and processing and the time it takes to process a payment. Our STP rate for domestic payments is now nearly 100%, and for cross border, it is more than 90%, which has helped improve our customers’ satisfaction."

"We also appreciate the fact that Finastra shares our vision of bringing banking to underbanked and underserved communities. Our perfectly aligned values helped keep the teams focused."

"As a business, do you struggle with trying to enhance your customer experience through the use of today’s technology? Finastra’s holistic High-value Services Team has played a pivotal role in helping us reset our thought process. Their engagement team has set us on course to close our technology use gaps, through a comprehensive process that will redesign how we do business going forward and create sustainable success."

"Finastra was always there to resolve any issues that we ran into during the project quickly—and the team continues to provide help when we need it."

"If you look at the back office, the second line of defense, it was easily integrated with the core banking system, and the payment platforms like SWIFT, Cetad, AND SAP and data warehouses that we use, and contracts are generated automatically, avoiding any manual mistakes."

“With ISO 20022 set to replace the legacy MT financial messaging formats, we were eager to find a fast route to compliance and leverage the richer data offered by the new MX format, whilst ensuring continuity for existing applications. Finastra understands our Payments business after working with us for a number of years and was able to provide a solution that solved these challenges, without us needing to upgrade our core payments platform immediately.”

"So now, when actually we are saying these 1400 uposhakhas and branches is giving me $4.8 billion deposits and $4 billion loans, the growth has happened 100% from 2019 to this point. Technology was one of the key aspects for this growth, and the technology integration has worked well."