147 Finastra Testimonials

“We knew that Finastra always delivers quality products and we wanted to dramatically increase our efficiencies.”

"To eliminate concerns about business continuity, we needed a sophisticated solution to support our increasingly more complex business."

"We want to make sure that our partner is with us for the long haul, is trustworthy, and understands banking. Finastra delivers on all these fronts.”

“Mediobanca has been using Fusion Loan IQ for over a decade and I have never come across another solution that is as agile and robust. I’ve only ever encountered three minor technical issues during my time, and on each occasion we were able to resolve them quickly and effectively.”

“We are committed to building a culture of integrity, honor and candor across every level of our organization—both in the services we offer and the way we conduct our business. With Islamic financial services proving increasingly popular across the globe, we are constantly striving to launch new offerings and to ensure these products meet Islamic banking principles.”

“Fusion Loan IQ came highly recommended to us by our clients. As soon as we evaluated the solution, we realized why so many organizations view it as best-in-class.”

“Bringing together our in-house KYC solution with Fusion Loan IQ as a joint offering is helping us to provide much more competitive loan agency services.”

“When we chose Finastra as our partner, it was because we felt like we could work together and grow together.”

“Finastra is outstanding at studying the market, the industry standards and really delivering what people want. They don’t just check a box. They go above and beyond to make the experience great, and continually work to make their solutions better with each release.”

“The people at Finastra have been nothing less than great. You make one phone call or you put in a case, and you get a response the same day. I don’t know any other financial technology company that can deliver that level of service. We couldn’t be happier.”

“When you look at the integration, how the products have been able to support our growth and all the efficiency we’ve gained, it’s clear that Finastra is the right technology partner for our bank. In other words, the results prove that we made the best choice.”

"Pony Express Bank has been with Finastra using Fusion LaserPro since 2017; and in the last few years we’ve integrated to their Fusion Mortgagebot solution as well. While migrating to any new document platform can be intimidating and daunting, we couldn’t be happier with the decision. From the training we received at the start to now, Finastra has been very easy to work with. We’ve been with them long enough now that we can say that, one of the best aspects we’ve found is we rarely have to call customer support as our questions are answered with Finastra’s Customer Success Community or Knowledge Center. Hands down, Pony Express Bank’s Loan operations loves Fusion LaserPro."

"With continuous delivery for Fusion Sophis, we’ve greatly reduced the total cost of ownership associated with running large-scale, three-year upgrade projects."

"Beacon Credit Union has been using Fusion Mortgagebot since 2015. With the implementation of Mortgagebot LOS in 2021, and the final go-live at the beginning of 2022. Since implementation, as a Loan System Analyst, I have provided support and training to all end users, as well as completed system configuration to best improve our process. I have been a user of both Standard Support and Preferred Active Support, and there is a significant difference between the two. With Preferred Active Support, I have continual one on one calls with Finastra, which has allowed me to effectively work through any system questions and concerns as they come about, post implementation of LOS. Turnaround time on any cases I submit is significantly faster, and also gives me piece of mind knowing that all my cases are handled by the same individual. Preferred Active Support is more than a response to a case, it’s understanding our unique process. I would like to thank Karen Hatch, our Preferred Active Support contact as she has help me understand all the capabilities that Mortgagebot LOS has to offer."

"Fusion Analytics is integral to providing us at Clearview Federal Credit Union with an aggregate view of our total membership base. We are able to see all of the products and services that each of our credit union members have, in an easy-to-understand reporting format. This demographic and historical data helps us to identify trends and learn more about our members, and assists us with continuing to provide them with a high level of personalized service experience. Fusion Analytics also assists us with compiling the most appropriate target audience of credit union members for each of our promotional campaigns. In terms of support, the Fusion Analytics team and support center are top notch, and very responsive and knowledgeable. Our Sales Executive is also always available to keep us informed of new products and enhancements. We have been a customer for many years, and this is a true partnership between Finastra and Clearview Federal Credit Union."