215 FICO Testimonials

"FICO Falcon will help make our customers’ everyday lives easier by improving security and protecting them against fraud. This is a milestone for us, our partners, and our customers."

"FICO Blaze Advisor is the heart of our Strategic Risk Infrastructure. It’s already enabled us to make millions of pounds in loans that we couldn’t previously have made. With 24/7 processing and faster market price matching, we’re more competitive in the eyes of customers we might otherwise have lost."

"Using the FICO strategy design tool, we easily reduced our non-value alert volume by 70% to 80%. Now, we have greater confidence in our overarching strategy, along with big productivity gains."

"A key element to the success of this project was FICO’sconsultative approach to learning our business and understanding our strategy for product positioning, immediate and long-term growth."

“This is a significant challenge, but we are confident in the expertise of our people and the constant support we have always received from FICO.”

"FICO has been an excellent partner for the development of our credit business.”

"We’ve used TRIAD’s Configurable Decision Area to solve very different types of problems. Whether retention or loss reduction, we can balance risk and marketing goals to attack each problem separately—and successfully."

"FICO’s solution helped us to transition from traditional face-to-face marketing and originations to an online experience that yielded strong results and satisfied customers.”

"FICO has the products, consultants and professional services that financial institutions need to stay competitive in the modern marketplace.”

“We wanted to build a solution that would allow business users to define, design, maintain and control the entire decision-flow process.”

“Prior to the Baker implementation, superintendents of dispatch would address airline problems with a manual, labor-intensive process that could take hours to work out a single solution. Not only does this tool enable them to quickly react to problems within minutes, but they can also get ahead of potential disruptions hours in advance and have time to evaluate multiple scenarios. This project has supported the company’s goals and philosophies related to passenger hospitality, cost avoidance and operational performance.”

"FICO Debt Manager has been an ideal solution for our business, and FICO has been a great partner every step of the way.”

“We’ve had a small business program for the last 20 years, and not all credit unions get into that field. It’s one of our strategic and competitive advantages.”

“One of the strategic reasons for us to do that is to get us to engage with our customers in a more strategic ways, to better understand our customers and to make sure that whatever collections strategies and treatments we are running are focused on the aim of how can we help the customer. We’re very focused on how do we assist our customers and actually be their partner in rehabilitating them. The Debt Manager tool will provide us with the insights and capabilities to achieve that.”

“The cloud-based version of Falcon gives us greater flexibility to serve our customers with better fraud protection. We will have greater control over how we communicate with customers when fraud is suspected, which will help us improve the customer journey in a fraud context.”