215 FICO Testimonials

"Our goal is to ensure our customers are protected from the emerging threat of card fraud with best-in-class solution."

"FICO optimization technology gives us the power and flexibility we need to determine optimal strategies that provide benefits to the customer and the grid.”

“We are creating an enterprise decision management framework to execute business decisions that any company would envy.”

"FICO Model Builder provides everything we need in a modeling tool now and for the future."

"We needed a C&R system that could accommodate our limited budget and absolute implementation deadline. Debt Manager Live addressed all our requirements, and also allows us to grow the solution to meet our needs as they evolve over time.”

"The main problem in collections is the lack of dialogue with customers, which makes it nearly impossible to negotiate debt repayment. FICO® Risk Intervention Manager enables us to use all communication channels as part of a very specific strategy assigned to each customer segment. We’re able to decide which strategy should be applied to whom, and how we will communicate with different customers and segments.”

“The amount of simplification and clarity that we have now achieved by undergoing the Decision Requirements Analysis process is just staggering.”

“Small improvement to key profit drivers can add up to significant benefits.”

“What is very significant is that we were able to integrate Blaze Advisor system with our legacy systems and technologies. Replacing full systems is high risk, time-consuming and technically difficult. In this project we were able to isolate our highest ROI component and renovate it with the best value.”

“FICO partnered with us to maximize enrollment for our Medicare Health Support pilots. Their Precision Marketing capabilities, using some of their most sophisticated analytic tools, helped us to meaningfully engage prospective beneficiaries.”

"We have very high expectations regarding approval time. In the past, customers would come to our branches and want credit right away. They would not be willing to wait in line for long, so this system gives them the service they demand.”

“We wanted to move towards a more dynamic method of decisioning where you can go and bundle products together or maybe provide online application possibilities.”

"We had data and clear competitive goals. We didn’t know how to make the data best serve these goals and if we were missing other opportunities we could easily execute against."

“If our agents are dealing with an application interface that is overly complicated or unresponsive, they can lose sight of their active listening we want them to be doing.”

“It’s important for us to maintain good relationships with our customers while meeting business goals. When UK customers choose their water provider, Thames Water wants to be the one they select.”