FICO

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Read 215 FICO reviews and testimonials from customers, explore 257 case studies and customer success stories, and watch 32 customer videos to see why companies chose FICO as their Decision Management Software

FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

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  • 215 Testimonials View
  • 257 Case Studies View
  • 32 Customer Videos View
Customer Rating Review Score based on 6712 reference ratings
4.8/5.0 (6712)
  • Spring 2026 Market Leader Credit Decisioning Software

Featured Testimonials

  • "We were looking to replat form and reinvigorate our entire originations system, and FICO was really able to help us develop a comprehensive vision. We didn’t want to put another …

  • “With our new forecasting tool, our analysts can invest time in understanding the business and what’s taking place in the market. We now have the ability to act on what’s …

  • "Our goal is to get actionable insights resulting in smarter decisions and better business outcomes."

Featured Case Studies

  • Leading online lender turns to the cloud to ease regulatory compliance

  • Latin America’s largest microfinance bank uses FICO® Platform to expand microlending and …

  • CFCU found the FICO® score effective in complementing its practice of closely …

Featured Customer Videos

  • How a global market leader implements a new collections platform in just six months?
  • Westpac NZ Revolutionized Customer Engagement & Operational Efficiency
  • Building a Unified Customer Centric Risk Platform

Additional FICO Information & Resources

Read FICO Reviews, Testimonials & Customer References from 215 real FICO customers.

Browse FICO Case Studies, Customer Success Stories, & Customer References from 257 businesses that use FICO.

Watch FICO Customer Videos to learn why 32 businesses chose FICO.

Explore answers to frequently asked questions about FICO.