FICO

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Read 215 FICO reviews and testimonials from customers, explore 228 case studies and customer success stories, and watch 32 customer videos to see why companies chose FICO as their Credit Decisioning Software

FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

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Customer Rating Review Scorebased on 5930 reference ratings
4.8/5.0 (5930)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
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Featured Testimonials

  • “Customer Communication Services was our last hope.”

    Leading Chinese BankChief Executive Officer

  • “ADIB partnered with FICO on our retail IFRS 9 journey because of their analytic pedigree in the Gulf Cooperation Council and globally. They did not let us down.”

    Syed A. MoizGroup Head of Enterprise Risk Management

  • "With FICO, we moved decision making from the hands of IT to business users who are industry experts and know what customers are looking for."

    Rohan D'SouzaSmart Employee Benefits
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Featured Case Studies

  • Major US Bank Improves Customer Retention with Deposit Management

  • ConAgra Foods transforms impersonal offers into engaging consumer experiences

    Kevin DoohanHead of Interactive Marketing & CRM

  • Major US Bank Improves Hold Management Using FICO® TRIAD® Customer Manager

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Featured Customer Videos

  • Play Video
    Tiffany CrossEXecutive Vice President of National Sales
  • Play Video
    Kenneth ElliottHewlett Packard Enterprise
  • Play Video
    Nicolas OmaontAssociate Director
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Additional FICO Information & Resources

Read FICO Reviews, Testimonials & Customer References from 215 real FICO customers.

Browse FICO Case Studies, Customer Success Stories, & Customer References from 228 businesses that use FICO.

Watch FICO Customer Videos to learn why 32 businesses chose FICO.

Explore answers to frequently asked questions about FICO.

FeaturedCustomers has 1,865,063+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.