FICO

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Read 215 FICO reviews and testimonials from customers, explore 228 case studies and customer success stories, and watch 32 customer videos to see why companies chose FICO as their Credit Decisioning Software

FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

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  • 215 Testimonials View
  • 228 Case Studies View
  • 32 Customer Videos View
Customer Rating Review Score based on 6634 reference ratings
4.8/5.0 (6634)
  • Spring 2026 Market Leader Credit Decisioning Software
    Press Release Report

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Featured Testimonials

  • “Particularly in the financial services industry, FICO and AWS have helped our mutual clients embrace customer-centricity through cloud-based decisioning that has allowed them retain their clients and compete more effectively.”

    David Schiffman Global Alliances Lead for Financial Services

  • "FICO helped us achieve a 70% reduction in fraud losses, against our peak losses a year prior. That represents real, bottom-line savings for us."

    Susan Punsalang-Rivera Senior Vice President

  • “Banks used to organize product systems in separate silos, missing out on so much rich information that way. To gain an integrated view of the customer across those product types, …

    Leading North American Bank Chief Risk Officer
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Featured Case Studies

  • Multinational retail bank achieves cost savings, better productivity with automated, real-time customer …

  • African Bank Centralizing Decisions Across the Credit Lifecycle

    Dawid Van Zyl Programme Executive Credit Decisioning

  • Business Partner Due Diligence with Siron® KYC at DyStar

    Anette Weber Head of Global Product Safety & Ecology
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Featured Customer Videos

  • AGL's Personalised Digital Collections Boost Payments By 40 Percent Using FICO Technology
    Play Video
    Steven Horbury Credit & Affordability Head - Customer Operations
  • Network International leverages the partnership with FICO to simplify payments and prevent fraud
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    Arindam Chatterjee Group Head, Safety and Security Solutions
  • African Bank Centralizes Decisions Across the Customer Lifecycle
    Play Video
    Vere Millican Group Executive Credit, Collections, Direct Market and Data Science
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Additional FICO Information & Resources

Read FICO Reviews, Testimonials & Customer References from 215 real FICO customers.

Browse FICO Case Studies, Customer Success Stories, & Customer References from 228 businesses that use FICO.

Watch FICO Customer Videos to learn why 32 businesses chose FICO.

Explore answers to frequently asked questions about FICO.

FeaturedCustomers has 2,091,058+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.