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“The partnership provided by Experian, backed by analytics, makes them the dream resource for our growth as a credit union. It isn’t just the data, it’s the people."
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“It was clear that we had to do something different. We needed to change the way we approached claims to survive in today’s competitive market environment.”
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"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."
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“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …
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“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …
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"Overall, the technical process, ease and speed of implementation, and results have left us very happy with this project."
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“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
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“We have received a lot of positive feedback with Collections Optimization Manager’s Return Mail solution because it gives us the most updated contact information. Whenever we need to notify the patient, we have the most updated addresses in our system.”
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“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
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"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."
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“Through our relationship with Experian’s Business Information Services, we are able to leverage the freshest, third-party-verified data on virtually all U.S. businesses, enabling us to make more informed decisions that help drive revenue.”
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“The challenge we sought to overcome by leveraging AI Advantage at our organization was just gaining more insight into how denials originate and what actions we can take to prevent those from happening.”
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“Aperture Data Studio has allowed our team to focus on tricky cases instead of smaller and easier ones. We’re now able to have a proactive approach to data quality.”
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“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”
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"Our job is to help them who can't pay, but want to. That's where we come in with the help of Experian. The Behavior Scoring Model allows us to treat individual consumers individually."