“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic phone number change.”
“With price transparency in healthcare today, people are now expecting to understand ‘how much will it cost me?’ and Experian Health has helped us get there!”
"Experian Health’s guided search and scheduling solution adds immediate benefits for our patients, supporting our commitment to provide our patients with cutting-edge technology in the convenience of their home."
“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins Group.”
"Thanks to Experian Data Quality, we have seen an impressive reduction in the number of properties that our Field Sales representatives are unable to locate, due to missing subpremise information. This is fantastic as it means there has been a reduction in customer leakage levels."
"This is exactly what I wanted from this engagement and your team exceeded my expectations!"
"Two or three words to describe Experian - the first one to come to mind is stability. Proven - there's a track record and a level of comfort that we have with Experian. And lastly, being in the credit net world, the privacy associated with it - the security that Experian as an organization has is probably the third thing that we are very comfortable with."
"Working with Experian we have been able to reduce our bad debt, to reduce our delinquency as well as to grow the business."
"Experian's taken the time out to come up with ideas for me."
"Experian business information continues to have a positive impact on our underwriting processes. For new Policy applications, Secura Utilize BusinessIQ and Intelliscore Plus, which Provide an additional set of warning signals to underwriters."
"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."
"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."
“Experian Health is an invaluable asset to Sansum Clinic. Its solutions give us peace of mind that we are collecting accurate payments from both payers and patients in a timely manner — and just as important, we know our revenue cycle is performing at its very best as a result.”
"Patient Responsibility Pricer has proven to be a valuable tool for educating patients about their benefit plans. For instance, many patients are surprised by supply costs. By better setting their expectations at the point of service about how much a walking boot or sling may cost, we can increase the odds of collecting payment down the road.”
“Reducing denials upfront would improve our revenue, which could be channeled into current and future investments that support our mission.”