179 Experian Testimonials

“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”

“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

"With Experian Data Quality, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."

"It’s important to demonstrate professionalism with the first impression, right from the envelope."

"I couldn’t be happier with BusinessIQ. The application is extremely easy to use, and the layout of the reports is excellent. It’s so easy to get right to the key attributes and information I need. It has made us more efficient while allowing us to reduce our risk and exposure. BusinessIQ is the foundation of our credit department."

"When we reviewed NameSearch, the demo proved the product’s superior performance for accuracy and processing speed."

"You need to remember that it’s not just the expense of address correction fees; it’s the operational costs of having to reach back to customers that add up."

“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

“We recognized the need to move from manual to automated as well as increase our risk assessment to continue growth. The Commercial Spike Analysis helped us to understand our portfolio better and identify risk exposure. With the COVID-19 pandemic, we had no choice but to move at record speed, and Experian had to quickly come together, consult and tailor a solution to fit our exact needs giving us the confidence needed to continue to grow.”

"I have seen a steady improvement in the quality of Experian data and products. Their customer service is excellent, and with access to their BusinessIQ platform, we can be more confident with our decisions."