179 Experian Testimonials

“Life better for both patients and staff.”

“While we were utilizing a module within our practice management system to assist our contract management efforts, the process was still very manual. We knew there had to be a simpler method.”

"We’ve implemented the Experian Health webbased scheduling system to allow us to more efficiently find a provider that can meet patients’ needs.”

“Through our relationship with Experian’s Business Information Services, we are able to leverage the freshest, third-party-verified data on virtually all U.S. businesses, enabling us to make more informed decisions that help drive revenue.”

“With Experian Health, our practice has been able to streamline administrative processes and improve workflow while maximizing reimbursement opportunities.”

"Not only were we getting more hits, but the percentage of the hits being the correct phone numbers was significantly greater."

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."

“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are filed.”

“We focus on the quality of our calls versus the quantity of calls made. I want my customer service representatives to be ‘ready to call’ 65% of their working hours. We serve our patients well when we can spend time with patients explaining their bills, what’s been covered by their insurer and what payment options they have. And that takes time. We spend time with insurance companies researching coverage, and we spend time corresponding with our patients on these complicated issues so that they can feel confident in what is owed and why.”

“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works well for our team and patients.”

"Our customer service–focused culture means we need to know our customers well. Experian’s BusinessIQ Premier Profile is one of the best reports in the market for giving us the total view of a company. We are also pleased with the ongoing innovation from Experian, with BusinessIQ and the integrated capabilities it provides."

"Two or three words to describe Experian - the first one to come to mind is stability. Proven - there's a track record and a level of comfort that we have with Experian. And lastly, being in the credit net world, the privacy associated with it - the security that Experian as an organization has is probably the third thing that we are very comfortable with."

"Working with Experian we have been able to reduce our bad debt, to reduce our delinquency as well as to grow the business."

"With Lost Lead Analysis for Mortgage, we were able to help our clients quickly validate the quality of their lead sources and justify further investment in their marketing initiatives."

“You think you are being paid correctly, but when you get the data out on the table you find out you are not. It’s impossible to maintain this amount of information manually.”