“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."

“Building relationships with our members is key to our success. The daily trigger data provides the insight we need to help our members.”

“The Passport Authorizations solution has helped us increase both staff and patient satisfaction, and created best practices and tips on how a real-time authorization management tool, along with a ‘lean mentality,’ can help staff work together to improve processes.”

"The size of Experian and the volume of their data provide a lot of opportunity for us to provide better services to our clients. The quality of service both from a technology perspective and understanding the application has been excellent."

“Clear Mountain Bank had considered prescreen marketing in the past; however, the complexity and compliance aspect drove it outside the bounds of our resource constraints. Digital Prescreen with Micronotes supplied the infrastructure to create higher-quality, personalized offers, as well as the delivery and reporting. They made prescreen marketing a reality …

"Experian Data Quality is a critical tool in improving the accuracy of our database entering new transactions with accurate data saves time and money in the long run."

“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."

“Training was very simple — it was clear that for staff, this solution was just another chevron in the workflow. It’s very intuitive to use. We were able to reassure them that their jobs were not going away, and we’d still be prioritizing patient relationships. And patients loved it.”

"With Lost Lead Analysis for Mortgage, we were able to help our clients quickly validate the quality of their lead sources and justify further investment in their marketing initiatives."

"I couldn’t be happier with BusinessIQ. The application is extremely easy to use, and the layout of the reports is excellent. It’s so easy to get right to the key attributes and information I need. It has made us more efficient while allowing us to reduce our risk and exposure. …

“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …

"Experian's taken the time out to come up with ideas for me."