1078 Epicor Testimonials

“We only considered Epicor. Sometimes, when you're making a change that's this significant, it makes sense to stick with an experienced company. Their products have always proven themselves throughout the years and that was important to us.”

“We also want to support what we sell. BisTrack software allows us to cost and bill services in our repairs facilities.”

"In one year, Service Connect more than paid for itself. Not only are we spending less on payroll, but we are feeling less stress daily with the lowest error rate you can have—making Service Connect a great investment."

"The great thing about BisTrack software is it gives more information than we could have imagined, and now we can get that information in front of the right people to make better business decisions. A competitive advantage for companies like yours is definitely creating a great customer experience."

"We selected the BisTrack solution to enhance and streamline our best-in-class lumber, truss, and manufacturing operations, We knew we wanted to fix, adjust, and improve many of our operational processes—raise our level of efficiency. We took the opportunity with the BisTrack implementation to improve our business overall, do things differently, and take advantage of the tools and resources that BisTrack software offers—such as business purchasing, processing orders, dispatch, and delivery. Those are all the areas we're certainly trying to automate as much as possible to create cost savings."

"More and more customers are jumping online and buying, so, we need to get ahead of the click. We have to give people access to the tools they need to do their jobs right on the shop floor."

"Compared to a more generic solution, which required substantial modifications to make it fit our business, Epicor Prophet 21 is an out-of-the-box, built-for-distribution answer. We felt that Epicor had a much better understanding of our business and our needs."

"Epicor Propello gives us the opportunity to really modernize how we run our stores and to engage the new workforce of younger workers. The introduction of a touch screen, point-of-sale system streamlined our checkout process and for the next stage on our journey we’re looking at self-service kiosks."

“In Boston, a three-month moratorium on construction basically shuttered our flagship store, which primarily caters to commercial clients. But some of our suburb stores—with a much-higher consumer base—as much as doubled their business.”

"We had a legacy on-premises solution that had fallen several versions behind in upgrades. We needed a technology partner that could help us facilitate a culture of change internally, streamline business processes and transform into a modern distribution organization.”

“Is directly attributable to Epicor Eclipse.”

"We used to type orders, and fax them between locations. Then, they'd have to be re-keyed and invoiced. Now, we only enter the information once."

"At that time, Epicor was just introducing what we were looking for. They were the only company-and still are, really-that offered a genuine Windows-based system with a SQL Server database."

“We see a lot of other potential benefits with Epicor Automation Studio. For instance, we receive a high volume of products from offshore contract manufacturers, thousands of pieces, each with their own serial number. Today, it’s a manual process to get those numbers into the system. Epicor Automation Studio will automate that process and save many man-hours.”

“If we don’t have the material, we’ll find it or we’ll find an alternative.”