"We really get a lot out of the comprehensive training resources Epicor provides for us, making sure that all of our associates leverage the system for their department’s maximum benefit."
"Epicor Eagle has many different aspects, but they are integrated together really well, so that information flows easily between different areas. It's a very solid design."
“We can see if an item is taking too long to pick because of where it’s located, or if a route needs to be adjusted.”
"One of my favorite benefits of Epicor Decor Fusion is how easy it is for new users. It is intuitive, streamlined, and tailor-made for painting and decorating retail stores. I like how it interfaces with Microsoft Excel and lets me import and export reports. It has helped make our business …
"Epicor is very important to SASS and the customers we serve. Without Epicor, we could not function in the fast and effective way we can today. On top of that, Epicor is giving management the information it needs to accurately develop our strategy for the future."
“It became apparent that our legacy software and limited reporting was a gap in the business. We realised that we needed to keep up with the latest tools to support our reporting across the business."
"We pride ourselves on our customer service. Having stock and sales information in Propello has enhanced the quality of the customer experience we offer."
"Epicor Vision and Indago allowed us to keep our whole network on one platform and ensure that every customer—company store or independent jobber—can buy from any DC at any time in the day with zero issues."
“Today, we are live with Epicor Kinetic at six sites, and we are bringing on one or two locations every quarter. Our Mexico plant is live on Epicor Kinetic UX and fully web-based with the ability to leverage Kinetic on any device. We have a three-year goal to have all …
“Automation Studio is intuitive to pick up. You don't need a lot of programming experience, meaning another employee who isn’t a developer could maintain our integrations. For any business, redundancy is crucial.”
“As we evaluated ERP systems, our metal, furniture and upholstery teams all said that one system would not be able to meet their unique needs. However, designed specifically for manufacturing, we felt confident that Epicor was the solution that could.”
“Every day I ask myself, ‘how do we avoid becoming the next obsolete business? What would make us vulnerable to being replaced?’ Complacency concerns me.”
“We looked around the industry and wanted to invest in a system that reflected best practices, wouldn’t require a ton of IT time to be supported, and gave IT managers time to do things that differentiated us and kept our advantage in the market. Looking long-term at what we wanted …
"With the help of Epicor, we're abandoning SMJ's legacy systems in favour of new, modern IT. It's a challenging transformation because people have historically done a lot of work on paper, making data collection slow and not up-to-date, but with new barcodes, labels, scanners, and tablets, we've been able to …
“We estimated an expected ROI of about 75% or IRR of about 19% annual return over 8 years (our estimated life of an ERP). We have actually done better as our IT cost to support Prophet 21 has been lower than we anticipated. We also do not foresee a need …
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