1078 Epicor Testimonials

"We knew we could seriously increase efficiencies if we streamlined business systems and enabled our plants to work together. Epicor made our transition painless and the Epicor BVP system enables us to meet customer needs while at the same time increasing productivity."

"Nothing adjusts the schedule for us the way that Epicor AVP does through its automated rescheduling process. Epicor AVP is just huge for us."

"Training on Demand enables our staff to increase their knowledge of the Eagle system, and therefore their productivity. We now have more employees comfortable with Eagle and using more of its vast capabilities. It's been a huge win for our stores."

“What Epicor gave us is exceptional flexibility. With the visibility, the data and the efficiencies it delivered, we control the process. The process doesn’t control us.”

"The Epicor BisTrack Delivery App, when used in conjunction with Journey Planner, gave us the flexibility to create a Click & Collect process within 24 hours. Bradfords was able to continue serving customers while maintaining social distancing, ensuring the safety of our customers and employees, whilst our competition had to remain initially closed."

"Epicor ECM gives us the power to add and retrieve more documents to and from the system, and this is an area that holds great potential for us. It increases our accuracy, efficiency, and traceability. Furthermore, this solution has plenty of flexibility that lets us tune and tweak workflows as our business processes change and grow. Most of all, the introduction of Epicor ECM has allowed us to streamline processes and save time—notably in terms of invoice approval and delivery note processing—because it brings all of the relevant information and documentation together in one place."

"One of the best-run implementations (Smith) has ever seen,” with “fantastic” training tools and tips sheets provided alongside the training session. “It’s been amazing for someone who is uneducated on the product."

"As we have grown our business over the past 14 years, Epicor Prophet 21 has streamlined processes to deliver more products to more customers, with the teams we already had in place."

“Our view and understanding of our manufacturing processes and operations is far better now than it was before we started using Epicor.”

“Delivering digitisation involves the introduction of new technology but also reorganising business operations and providing adequate training to ensure everyone in the business embraces and delivers change.”

“I wanted to work somewhere else because it was tough. It was hot, hard work out in the lumber yard. After college, I became an IT consultant, an Oracle DBA.”

"The speed with which Service CRM allows us to make strategic decisions on how to best drive cars into our bays— and tailor our customer messaging accordingly—has been an absolute game-changer for our business."

"Our partnership with Epicor has made it easy to transition into a 21st-century business. We have great plans to stay on par with technology and know it will help our business grow."

“We had a prior software vendor which lacked the tools, integration capability, and flexibility we needed to modernize and expand. We had adopted TrackAbout for cylinder rentals and learned that Epicor integrated with it. That piqued my interest.”

“When we were assessing solutions, everyone was asking if they could put data into Excel. I would always respond that the goal was not to be using Excel.”