1078 Epicor Testimonials

“We are impressed with the value KBMax [Epicor CPQ] has brought to the RFQ and downstream processes. Our internal administrators are always making improvements.”

"Catalyst eliminates the possibility of lost orders, and we're saving an average of ten minutes per special order. That's really important for us because 25 percent of our business is special orders."

"Epicor is an experienced multinational ERP company with a wide range of trusted, industry leading solutions. With offices and partners in many different regions, they offered all-around support for us worldwide. Epicor ERP has a built-in solution specifically for the manufacturing industry that is in full compliance with Techcomp’s intracompany and industrial needs."

“Some of the most significant challenges we face are increasing customer demands from the standpoint of technical ability, documentation, and service lead-time being reduced, but yet wanting it all for less. The cost is very competitive out in the market today, so we must maintain our competitiveness through having technology reduce the time to get the product to market.”

“You could only do one quantity for a quote at a time, and we couldn't see the actual costs of a job in real time. This caused some concern and some problems, because we didn't know exactly how we were performing on our jobs. It just wasn't a good fit, so we had to make a change.”

“This past year we were able to reduce our accounts receivable by over $1.5 million and a lot of that I attribute to this program, this software.”

"Epicor is the foundation for our key business processes. It really hit the sweet spot by enabling us to scale our business for growth, while taking advantage of a wide variety of new vertical market opportunities. The system also reinforced the companywide adherence of strict traditional and proven business practices. This includes better tracking product sales, so we can more accurately manage our revenue stream and reporting. Everything from sales order management to supply chain fulfillment flows in and out of Epicor."

“Epicor has enabled us to clearly understand the availability and location of stock in real time. Prior to its installation, there was a great deal of back and forth. All that wasted time and effort has been eliminated. We can now flexibly move orders among the various warehouses to increase freight savings. This is all done through dashboards that can be easily updated to include new fields and data requests that have greatly enhanced our inventory allocation expertise. As a result, our relationship with everyone-dealers, consumers, suppliers, and vendors-has been greatly enhanced and strengthened across the board.”

“I think one of the things that we've learned with the Eclipse system is, it's never-ending what we can get involved in. We look at several hundred metrics on a monthly basis, and everything from sales to operations to inventory is visible with Eclipse. We've grown dramatically over the last 18 years and the software has grown with us.”

“After a great deal of geographic expansion, the need to focus on productivity and efficiency is even more critical to us. Understanding pricing, gross margin, lines pulled per hour, and ROI are all important pieces of data.”

“Epicor Eclipse gives us visibility almost instantly. We see orders as they come in and when they hit our picking queue, so they can be pulled in the warehouse and manifested quickly. It would be incredibly difficult for us to do what we do without having the system as we know it.”

“Epicor has been able to help us meet changing market demands by providing a tremendous amount of functionality and versatility to where I can pull together bill of materials a lot faster and more efficiently, allowing me to move along projects and meet deadlines quicker."

“The Epicor system was just easier to use than all the others we evaluated. It was readily customizable, enabling us to place data in one place and flexibly access all forms of information through updatable dashboards.”

“This includes assessing the viability of product extensions into new markets and the addition of new structures to our existing lines. The access to real-time data has not only given us the insight needed to produce our products more quickly and efficiently, but also rapidly adjust to customer demands. We even have a much better feel for the labor and material that goes into every product. This has all combined to make us far more competitive and the leading provider in our lines of business.”

“Thanks to Epicor, our tech support is second to none. We now have real-time inventory control that provides the location of every single part at any given time.”